I called to get an estimate to have my carpet cleaned and was informed that they would not even come out because I was on the third floor of my apartment building. The person speaking to me was very rude and short.

It was as if I was bothering her. I think they could have but did not want to add the attachments or bring the equipment up to the third floor.

The impression I got was that they were too lazy to do their job as well as being rude and abrupt. I wouldn't recommend SS for carpet cleaning and they are definitely not customer friendly.

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