Flossmoor, Illinois
Not resolved
5.0
Details
Turnaround Time
0 comments

Hired Stanley to clean our customers carpet.There was ink spilled on carpet.

Specifically asked if this could be gotten out. The reply was "oh yes, Stanley steamer has their own formula just for ink that is also pattened." They did not only NOT get out ink spots but it didnt even lighten it. When I requested a call back from manager I was told that manager would get back to me with in two days.

Four days and two phone calls later they offered me 50% off of charge because the customer service person didnt say the word GUARANTEE!They are rip off artists, will say anything to get your order and provide nothing in service.

This person wrote the review because of not as described at Stanley Steemer. Reviewer claimed that he or she wants Stanley Steemer to issue a full refund.

The most disappointing in user's experience was cleaning of carpets. The author asks this business to immediately contact him/ her to briefly discuss his/ her negative experience with the company.

We collected other reviews about products and/or services offered by Stanley Steemer and stanley steemer cleaning service for you to read. This information may help you with your purchase decision.

Had an Experience with Stanley Steemer?

Write a review

Comments

Terms of Service
Post Comment
Cancel

You May Also Like

Stanley Steemer Carpet Cleaning Review from East Orange, New Jersey Stanley Steemer "My carpets was dirty and remained dirty..They solution is not good at all this is what they did!! Am I a pissed costumer yes I am!! After using awesome and..." Read more Stanley Steemer - VERY HAPPY Stanley Steemer "I have used SS a few times and have been very happy with the jobs they've done. This last time, the dog was sick and made several vomit,..." Read more Stanley Steemer - Carpet Cleaning Service Review from Gloucester City, New Jersey Stanley Steemer "I hired Stanley Steemer because I thought they are professional carpet cleaners. However I was wrong. They are a total ripe off. I had some dog pee stains from the..." Read more Stanley Steemer - Cleaner?Not one bit! Stanley Steemer "I have a white carpet,with some stains and high traffic dirt. I made an appointment and was hoping for at least a cleaner carpet. I wasn't expecting miracles on the..." Read more Etrailer - Horrible Customer Service / Returns Etrailer "I ordered 2 sets of trailer keys. 1 set worked, the other didn't as the sets were cut differently. They sent me an email survey which I responded to and..." Read more Upjerseys Ttjerseys Com - BAD all the way Upjerseys Ttjerseys Com "I just needed a jersey for Sundays at work, since I'm not a football fun, so I didn't wanna pay a fortune. On this website the price was $22, but..." Read more CCC Information Services - Bad Customer Service CCC Information Services "I have been using CCC for 20 years, in the beginning they were a great company but as they became bigger and bigger that's when things changed for the worse...." Read more Phoenix Life - Whole life policy was set for 10 years, 27 years and still have to pay premiums! Phoenix Life "In Sept 1990 myself and spouse both started whole life policies (#116...) that were projected to be self sufficient in 10 years. Projections kept getting moved back ... with the..." Read more