Terryville, Connecticut
36.4K views 24 comments

I saw the ad for the $99 special and went on-line to order it, also I told them I needed the stairway cleaned also, they told me the price would be $173, so I emailed back and said what happened to the $99 special and they said it would be applied at time of service. When again I asked them to break the price down they said that 2rm plus stairs is $151 and the hallway was $22 and again I asked where the $99 special was and they said it would be applied at time of service. When time of service came there was no $99 special because I ordered an extra room but I was never told that before they came, if I knew a stairway was $74 I would have said no thanks they mislead me.

Review about: Carpet Cleaning.

Review #538890 is a subjective opinion of a user.

Reason of Review / Monetary Loss Not specified / Not specified
Preferred solution Not specified

Had an Experience with Stanley Steemer?

Write a review

Comments

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Kadie Wishon
Hurricane, Utah, United States #1342528

Yes they do lye about there services.99 dollar special then you get 3 rooms for 99.00 the next day.

Floors were so wet that we could not use our living room, the guy wanted to fan up higher so I went across the floor to get remote and when I hit the kitchen floor i did the splits and hurt my back.

I told the manager about this and he said they guy should have told me but he did not.So now I am going to chiro and they are getting the bill.

435-635-4821 you want to say anything call me your idiots

Anonymous
Fenton, Michigan, United States #1340359

that her own fault ,she should of told them. No Thanks and to leave

Anonymous
#1339772

The old bait and switch game !!!

LAN 01
Lilburn, Georgia, United States #1339039

I agree with you.

FALSE ADVERTISING

Anonymous

I have lived in the Bronx NY, Floral Park NY, Conway SC, and now Myrtle Beach SC.In each location I tried to get the STANLEY STEEMER $99 special and every location I was emphatically told it is not available in my area.

At the last 2 locations I asked in what area do I have to live to get the special price. Both times I was told they didn't know and the special price is not available now.

I asked,even though it is being heavily advertised on tv right now?They just said it's not available now.

Nita
#1294264

That's what they do!!! Something happened to me in 2010!!!

Anonymous
Wautoma, Wisconsin, United States #1263320

its called bait and switch. and it is illeagle. call the attourney generals office

Anonymous
#1128580

Carpet cleaning company always miss lead you.I used to clean carpet for a living and they refused to come and clean my carpet.

So be aware, they will not tell you everything on the phone.Pretreatment and extra rooms are always going to be extra.

Anonymous
#1123734

Same exact thing happened to me AND they did a crappy job on my carpet.It looks better after I vacuum than it did when they were done "cleaning" it.

Cost me $170 though for a hall way.

I applied online for the $99 deal also.Bait and Switch bs!!!!!!!?

Anonymous
#1118930

Stanley steemers do not want to honor their coupons of $99 - 3 rooms or $150 - 5 rooms, or it maybe my zip code 94605

You May Also Like

Stanley Steemer - There is no such thing as a $99 special - not that I can find.  TRAP!!!! Stanley Steemer "What $99 Special? Quote tool tells me it's under their $100 minimum. What a joke! A call to their 800 number was useless - calltaker had no knowledge of..." Read more Stanley Steemer Carpet Cleaning Service Review from Adrian, Missouri Stanley Steemer "Had my carpets cleaned. Nothing major...just my husband cleaned them w our home cleaner unit an left some residue on the carpet so I just wanted a professional to fix..." Read more Stanley Steemer - Cleaner?Not one bit! Stanley Steemer "I have a white carpet,with some stains and high traffic dirt. I made an appointment and was hoping for at least a cleaner carpet. I wasn't expecting miracles on the..." Read more Stanley Steemer - Lasted less than two weeks Stanley Steemer "Had Stanley Steamer clean our carpets because I totally believed their advertising. They were in an out quicker the blink of an eye. The carpets really looked good...." Read more Color By Pascale - No DELIVERY OF PRODUCT Color By Pascale "Ordered from them on 5/31/17 never received my product received order confirmation and delivery tracking information on 6/7/17. But have never received product and tracking information went to track nothing..." Read more Sears Credit Card - Cheap Plastic Dryer Door Handle Broke after only 13 Months Sears Credit Card "I purchased a Sears Kenmore Gas Dryer in April of 2016. The plastic handle on the dryer door, which is only held on by a few small tabs, broke after..." Read more Old Navy - Sports tanks Old Navy "There is currently a *** poor selection of sports tanks with built in *** pads. I'm way too lazy to wear sports bras and I'm sure I'm not alone in..." Read more Carid - RIP OFF ALERT Carid "CARid...AKA...ONYX....RIP OFF ALERT...... CARiD...AKA ONYX DO NOT BUY HERE... CARiD...AKA ONYX... I bought A woodgrain dash cover set for 2016 express van. 300+ dollars 8 pieces. Dash cover fit not..." Read more