Stanley Steemer - They are horrible, lie, and do a horrible job

184 of 408 Stanley Steemer reviews

Stanley Steemer was the worst company I ever used.I had removed everything out of the bedroom for them.

They only go over your rug once and it was left soaking wet for more than 24 hrs. I called asap they agreed to come back(1 week later) & had no use of bedroom. My carpet wasn't filthy but after owning a Steemer & using king steamers I know how what should happen. Second time they came same thing.

Saw spots immediately so after it dried I put just hot water in my Steemer to prove the suds & dirt left over. They did nothing about except kept offering to come back. I did it myself. They didn't even extract the suds and they will only go over the carpet once.

I also had two other areas about 3x5 each and they charged one room for each 3 x 5 area. Do not use them because the boss I got transferred to wasn't willing to help out at all and was as nasty as can be. No credit issued & offered to come back.

I had already Steemer it myself and took pictures of after there second cleaning.The photo will show the leftover suds and dirty black water after two cleanings!!

This review is a subjective opinion of a user.
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More Review Details

  • What I liked
      No items
  • What I disliked
    • Cleaning of carpets
    • Rush
    • Carpeting was left dirty
    • Lie
    • Policy was not followed

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
Product or service
Carpet Cleaning
Review category
Cleaning Services
review #658036 by

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Helpful? 8 Yes 8 4 No 4
Had the same issue 11 Yes 11
184 of 408 Stanley Steemer reviews
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