Stanley Steemer - Terrible job ripped off my 80 year old mother

My mother lives in a older manufacter home she is almost 80 ,they charged her 555.00 to clean her living room which is only 12 x15 ,they charged for 2 hall ways which one is not even a hallway it is part of the room she just has 2 chairs sitting in the room that makes it look divided ,the other is a 2x3 area in front of her bathroom door ,they also cleaned a bucket seat swivel chair in her motor home and a small fold up couch bed.they did a horrible job ,when she called they said they would take it off her next bill ,which why would she use them again she was horribly overcharged for a terrible job.I hope no one ever takes advantage of there mother the way they took advantage of mine.It breaks my heart she is on a limited income and if I would of known she had called them ,I would of handled the transaction and not paid that much to have such a small area cleaned,but I live in florida and she lives in tennessse

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Product or Service Quality
Value for money
Diversity of Products or Services
Advertised vs Delivered
Service Scheduling
Exchange, Refund and Cancellation Policy
Price Affordability
Discounts and Special Offers
Customer service
Turnaround Time

  • What I liked
      No items
  • What I disliked
    • Did not return to fix the problem

Reason of review:
Bad quality
Preferred solution:
Full refund
Monetary loss:
Product or service
Stanley Steemer Carpet Cleaning Service
Review category
Household Services
review #903644

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