Stanley Steemer - Taken advantage of and didn't get carpet clean.
I had my carpet cleaned the end of May. I was not happy with the job.
I showed them places that I didn't think got clean. They told me it was a heavy traffic area. That was true but that is why I hired them to get those places clean. I have tile in my kitchen.
I said told the cleaner guys that the tile grout had been stained one time. It was fine but all of a sudden there was one of the guys down doing a different color. I felt I was stuck plus there was an extra charge for that. My bill was over 600 dollars.
I won't have Stanley Steemer again for that reason. I felt I was taken advantage of.
Reason of review: Poor customer service.
Monetary Loss: $600.
Preferred solution: Price reduction.
Stanley Steemer Cons: Cleaning of carpets.
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You got a classic carpet cleaner screwing!