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I had employee quote price in person and write figures down. I made arrangements to have house and furniture steam cleaned.

They sent a different guy who said this is a lot of work. I wouldn't make any money. He said he would have to charge me more than previous quote. He didn't seem like he wanted to do the job period.

Probably because it was the end of the day when he arrived! I waited 4 hours for him to come. I told him I was going to call the manager which I did. The manager said the previous employee was newer and gave me $212 off the price.

I said he quoted it to me, and I have it written down. I arranged the appointment with the manager in the first place. Bait and switch. I'm so upset after wasting my entire day waiting, arranging things so they could move things easily, washing all the bedding.

And the manager didn't seem sorry at all!!

What a rotten set up they have going! Rotten employee and rotten manager!!

Product or Service Mentioned: Stanley Steemer House Cleaning Service.

Reason of review: Pricing issue.

I didn't like: No satisfaction from manager.

Company wrote 0 public responses to the review from Aug 26, 2016.
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