Stanley Steemer House Cleaning Service Reviews

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Went there first of October and was quoted $100 to clean one room including scotch guard.Went back first of November and was quoted $115 to clean one room including scotch guard and allergen. Set up appointment for November 7th, 2016 between 7:30 and 8:30 am. Two techs came on time. Was told by one tech that $115 was to clean one room plus allergen. Told them I was quoted that to include scotch guard. Then told no that scotch guard was another...
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This company came to my house to clean three rooms. The technician was very polite and courteous. However, I don't know what happened but my carpet smells worse. My house is only 5 years old and my carpet is only 6 months old. The technician sold me on their deodorizer. I told the technician, afterwards that it didn't smell any better. He did three applications of this deodorizer and left. The next day it smelled the same. I called stably...
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Anonymous

Anonymous I work for Stanley steemer and first off I would like to apologize to you that the technician who was out must've not explained what the deodorizer really is. It's not like a ...

he moved the table, the candle fell, the jar broke but not before it hit the edge of the wall and knocked out the dry wall in 2 places - the entire house had been painted 5 days prior. He then scraped the leg of the table on the baseboard and scratched that. He did point out the damage to me before leaving. what could I do then. it was already done. I told him I wanted a discount. He took off $10 and I laughed. He then took off $50. As...
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Anonymous

Anonymous You are told to remove all breakables. You are the reason techs don't want to move things. Then people like you *** and want a discount. That discount comes out of their pocke...

Anonymous

Anonymous I had the same exact thing happen to me. We waited to clean carpets for last after redoing whole house. Now we have to sheet rock and paint. I will never use this company agai...

I made arrangements to have house and furniture steam cleaned. They sent a different guy who said this is a lot of work. I wouldn't make any money. He said he would have to charge me more than previous quote. He didn't seem like he wanted to do the job period. Probably because it was the end of the day when he arrived! I waited 4 hours for him to come. I told him I was going to call the manager which I did. The manager said the previous...
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1.0
I liked
  • I dont have anything to add here
  • Workman was rude
  • Workman tried to scam me for more money
I didn't like
  • No satisfaction from manager
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