Product: Stanley Steemer Customer Care Clear all filters (18 of 18 reviews match)
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I call Stanley steemer to clean my tile floor. They came in and moved my furniture,next they said they had to go get their machine to clean the floor with. They was gone for a long while. I called their office to see what was the problem,I was told they would arrived...
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2.1
Product
Stanley Steemer Customer Care
I didn't like
  • Unprofessional
#1131812
To say I am pissed is a gross understatement! Don't call Stanley Steemer unless you don't really care if they show up or not. So bad. Er unprofessional. I called Service Master and we have an appointment first thing Monday morning. Hopefully, they will show up. You...
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Anonymous
Anonymous

Because they probably didn't know until the very last minute they were going to miss the window. Not like they got up in the morning and planned to upset you.

Product
Stanley Steemer Customer Care
#1083989
While the two men were working on the stairs, I heard a loud noise.I heard the one man say how did you do that. After they were finished, we went to look to see how clean it was, there was a large gouge on the woodwork. I said omg, what happened to the wood? The one...
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Stanley Steemer Customer Care
#1059325

Stanley Steemer Customer Care Review

#934595
1.6
Details
Very expensive!!! They broke items in my house and never told me. I found the broken items hidden. Would never go back to them.
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Stanley Steemer Customer Care Review

#930710
I had a one year cleaning contract with stanley steemer. I am entitled to 3 cleanings. After the 2nd cleaning, I am not able to talk to anyone to schedule my final cleaning. Told to contact customer service; no answer. Phone cuts off. 1 800 number cuts off. Are they out of business? Is this a scam?
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Stanley Steemer Customer Care Review

#885835
The worst company...they dont even show up. I had an appointment between 11 and 2. They called me at 1:59 said they were running late a crew would be out in 20 minutes. An hour later still no show. I called them " I thought they were out there". Crew called me said they were almost there..never showed....bad form..you dont blow off a paying customer..I guess they dont need my money
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Stanley Steemer Customer Care Review

#885024
They came and were doing a neighbor's house i have no idea what they were cleaning. They came blocked the entire driveway with their van and equipment which might inadd was right next to my sick babies window. I went outside to ask them to move closer to the house they were servicing and they said they cant. Then he said you can call one if you want my names brandon and my truck is 561.
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i did say well your not a doctor and i can and am willing to show you my reports and i need to see lips and not to talk if possible, she still had hands in pockets and said it was to cold and she was calling dispatch, she should never have been around the back of a...
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Anonymous
Anonymous

What the heck did I just read? Please, whoever you are, get a competent adult familiar with the situation to re-write your posting for you. What you have written above is jus...

Anonymous
Anonymous

Just got a headache trying to read your post

Product
Stanley Steemer Customer Care
#971603

So...I asked for a morning time, booking WAY in Advance and they said they would put a note in t here. The day before I got a 12-3 time frame. Sucks..but whatever. It is 3:05 and no one has come yet and my whole day is wasted and still no call or no way to get a hold...
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Product
Stanley Steemer Customer Care
#937266
Stanley Steemer is only as good as the people who manage the Company and unfortunately the South Florida organization is run by a buffoon by the name of Judson Bradley. He obviously crawled out from under a rock in Ohio and somehow ended up managing the franchise based...
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Product
Stanley Steemer Customer Care
I didn't like
  • Management
#913079
We didn't get past them coming to look at the job.There were two guys. One was so obnoxious you couldn't talk to him. He kept saying the same things you just answered and was not knowledgeable. Finally, he just walked out. The other guy was nice enough but very timid...
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Product
Stanley Steemer Customer Care
#903722
Stanley Steemer ft Myers management is horrible total mess the guy is fake selfish only cares about his pocket. I wonder if if the owner knows how horrible this guy is i will let all my friend know about this Danny.
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Anonymous
Anonymous

SS stopped caring about service years ago. The managers only care about their bonuses and treat their techs like ***.

Anonymous
Jhon

There going to loose a lot of customers if they don't take him out. my opinion. I stopped using them 2 years ago when they service price change. I been using them for 8 years ...

1.0
Product
Stanley Steemer Customer Care
#900254
Stanley Steemer just did some area rugs and tile grout for us this morning. They were friendly, fast and very efficient and arrived early in the 4 hour window. All work was beyond expectation. The quote wasn't right on, but there were two reasons for the change...
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4.8
Product
Stanley Steemer Customer Care
#898651
7/29/16 I have two cats which they knew prior To the stain on my floor from one of my cats do they knew of the cats which are indoor catsThe two man show up one starts getting all upset because I have the cats tells me he's allergic and starts getting a allergic...
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Anonymous
Anonymous

Dang, your crack is working overtime. Google...dictionary.com in between your down time.

Anonymous
Anonymous

Its called a "wand" not a steamer

Product
Stanley Steemer Customer Care
#891783