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My 86 yr. Old mother asked me to please call and recommend a company that can deep clean 1 room and a 1 sided mattress.

The price of $169 was fair to my mother and was servicing the next day. I could not believe that when they arrived the service did not include a "sanitizing" so they said, and will be an extra cost. The deal included disinfecting, is there a difference?.. Thank goodness my mother expressed their dishonesty and went with another company.

Thats not all, when i called the company about the dissatisfaction the rep said they didnt proceed because my mom thought it was free. A straight lie. Your company tried to get over on my mother thinking she wouldn't know better. Your company needs to be looked into.

And customers need to go over the agreement before they begin. What they agree to do at the time of appointment may not be what the actually do.

And they make out with a different cost at the end in their favor. Shame on you.

Reason of review: Bad quality.

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The word sanitizing in relation to carpet cleaning is really just a word to get more more from an uneducated customer. The only way to truly sanitize a mattress or even carpet cannot be done in someones home.

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