Not resolved
Customer service
Product or Service Quality

They just cleaned my carpet and Im not happy at all with the job they did. It almost looks the same as before.

The heavy trafick area are the same. I thought they have cleaning products that take care of stuff like that .Its a big firm I thought they know what they doing, but they dont. Im very unhappy with them. We paid a lot of money for that.

Im going to call them about that. Its just sucks thats all.

Product or Service Mentioned: Stanley Steemer Carpet Cleaning Service.

Reason of review: Bad quality.

Company wrote 0 private or public responses to the review from Aug 05, 2016.
Do You Have Something To Say ?
Write a review


Terms of Service
Post Comment
Houston, Texas, United States #1197067

You should post pics. Sometimes it is the quality of the cleaner and sometimes it is you haven't taken care of your carpet.

A professional looking at the pic can tell the difference.

Trafick or traffic. Only a professional knows the difference.

Beaumont, Texas, United States #1196426

If you have a high traffic area on your carpets then the fibers break down over time which causes it to look darker than the rest. Also, the padding under the carpet takes more abuse in the high traffic areas.

It's not that your carpet is not clean it's probably due to the above facts above. It also matters on the grade of carpet that was laid on the floor to include the grade of padding.

You May Also Like