If I could give zero stars I would. This company and their website, no matter where the location is, is a big scam ( Stanley Scammers).
The website has so much verbiage ( deliberately) so you won't find the exact information you need. The quote they give you is just a number. I was quoted $159 for 3 rooms of carpet. When I called to make sure this is the price, I was told it is accurate as long as the rooms are not bigger than 300 sqft (my rooms are 250 sqft each).
However, what they don't tell you is that ONLY as long as the hose from the truck can reach the rooms ( what a joke). If you are living in an apartment building or if you have a big house and the rooms are all the way in the back or the second floor and they need to use a portable machine, the quote STARTS at $200. Now let's talk about tile cleaning. I also had tiles in the kitchen and dining area.
The quote I was given of $159 on the website was for the 3 rooms with carpet INCLUDING the tiles in the kitchen and the dining area. However to my surprise the guy informed me that the tiles are actually quoted at $1.5 per sqft which the website did not mention nor their representative over the phone. All in all from $159 the real quote was actually $500!!!!
Beware of Stanley Scammers!!! I also intend to file a complaint about them and their website with the BBB!
Product or Service Mentioned: Stanley Steemer Carpet Cleaning Service.
Reason of review: Pricing issue.