Manufacturer: Stanley Steemer Category: Cleaning Service Clear all filters (75 of 75 reviews match)
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We had a child urinate on the carpet. My husband was home when they arrived. Said it took literally ten minutes. When I got home I knelt down to touch carpet ... And smell it. It still smelled. They also said area rugs more expensive do it cost $150 for 10 minutes of...
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2.5
Product
Stanley Steemer Carpet Cleaning Service
#925247
The worst company I've ever used!!!! A nightmare to say the least, They damaged my silk carpet..When my carpet was returned it was a totally different color with three big round stains..I called company and they said they would send out a manager to look at carpet in...
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Product
Stanley Steemer Carpet Cleaning Service
#923639
I am getting a lot of splotches all over my carpet after it was cleaned. I haven't said anything before now but this is rediculous. Not happy at all. I can clean it everyday and they keek coming back. It never did it before the use of stem and the guard were applied.
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Anonymous
Anonymous

Extraction is the key. Plus Stanley Steemer does not use STEAM. Look at how they spell steam. Steem. They use hot water extraction methods and their system does not do a deep ...

Product
Stanley Steemer Carpet Cleaning Service
#919983

Stanley Steemer Carpet Cleaning Service Review

#913903
3.2
Had ground in dirt and grease in my carpet - Stanley Steemer said that's as good as it gets - Carpet One Interior cleaning services got it all out! Need I say more!
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Stanley Steemer Carpet Cleaning Service Review

#909783
2.9
Pretty bummed. Typically have had great results. This time around, the girl only took like 3 minutes to clean our hallway. I hired them because we had issues with puppy potty training. Not even 24 hours later the carpets are dry and now the whole house smells like dog urine.
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Stanley Steemer Carpet Cleaning Service Review

#908238
2.4
Had carpets in 2 bedrooms cleaned. I thought they'd clean under the chest and dresser but they did not. For $149, I could've done, and have done, a better job myself. They were done in 15 mins. Seriously? Not a job done well. Guys were nice but I'm disappointed in their work.
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Stanley Steemer Carpet Cleaning Service Review

#895794
1.0
About a month ago I had Stanley Steamers come out and they didn't clean my rugs what's so ever. I am so upset I had to throw my expensive area rug out. Now they won't even call me back or give me my money back. Over 200.00 rug gone. My goodness if I don't hear from them soon I am reporting this to the BBB this is ridiculous.
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Stanley Steemer - Carpets cleaned Wed. Sept. 14th.  Today, Friday the 16.
Stanley Steemer - Carpets cleaned Wed. Sept. 14th.  Today, Friday the 16.
now that the carpet is dry, it looks horrible. It looks like it wasn't even cleaned! Discusted! We have used Stanley Steemer services for several years. I am extremely disappointed with the service I had on Wednesday September 14th 2016 at 9:30am. I'm sorry to say, I...
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Anonymous
Anonymous

Btw, the person they sent to redo your carpets was not paid for his work. The first crew was. Sad. They pay commission, per job. Redos are free work for the crew doing it. Fee...

Product
Stanley Steemer Carpet Cleaning Service
#919800
I booked an appointment online and the #42 store of Gainesville, VA crew came out to steam clean an area rug and 3 bathroom tiles.The team did arrive at the start time of the appointment. However, they first came in to inspect the items/areas to be cleaned and gave me...
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Anonymous
Anonymous

Stanley Steemer employees are plied by their managers daily on sales sales sales. People are demoted if the sales aren't there.

Product
Stanley Steemer Carpet Cleaning Service
#916726
I planned my entire evening around these carpet cleaners to come and clean the carpet, they got here and refused service because it apparently was wet, as judged by a machine they had. How much sense does that make? Zero. They were going to get it wet cleaning it...
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1.0
Product
Stanley Steemer Carpet Cleaning Service
I didn't like
  • Processes and procedures
I am definitely not satisfied with the cleaning of my carpet here in washington dc. The 2 man team arrived at 11a.m. even though the window says 8-12. They did a quick inspection of my carpet and I asked if they could do anything to remove the dirty spots on my carpet....
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Anonymous
Anonymous

11 AM is in the window time frame they gave you of 8-12

1.2
Product
Stanley Steemer Carpet Cleaning Service
#911432
Very dissatisfied with Stanley Steemer. They ruined my bedroom carpet with their enzyme treatment. I only complained when they kept sending me e-mails, however i was told they did nothing wrong without even coming out to look. In addition one of their technicians...
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Product
Stanley Steemer Carpet Cleaning Service
#909172
Just had tile and grout steam cleaned and color sealed.Grout sealant went everywhere including on the tiles, on my kitchen table and door jam. They scraped off some of the excess but lots of places were missed and several places were not evenly grouted. Steam cleaning...
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2.0
Product
Stanley Steemer Carpet Cleaning Service
I didn't like
  • Service
#907329
Stanley Steemer Carpet Cleaning Service Review from Gloucester City, New Jersey
I hired Stanley Steemer because I thought they are professional carpet cleaners. However I was wrong. They are a total ripe off. I had some dog pee stains from the renters that rented my house...the representative I spoke on phone said that they use some kind "enzymes"...
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Anonymous
Joe

Pee stains will never come out; I am a professional carpet cleaner for 20 years. I agree though Stanley Steemer should of told you this. The enzymes only take care of the odor...

1.3
Product
Stanley Steemer Carpet Cleaning Service
#904830