Product: Stanley Steemer Carpet Cleaning Service Clear all filters (99 of 99 reviews match)
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Stanley Steemer - Over charged, didn't move furniture

Charge me extra for a Room that wasn't any larger than a hallway. Said they would move furniture but only moved a couple chairs and a small table. The manager at Palm Desert Eric was extremely rude
1.6
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Service Scheduling
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Product
Stanley Steemer Carpet Cleaning Service
#1050758
I called Stanley Steemer based solely on their name. I was not happy with the first cleaning and after reading my survey on their service, they sent s different crew to address the still dirty areas. The second crew showed up and within a minute told me that these...
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Anonymous
Anonymous

Stanley Steemer did not remove my expensive wool rug carpet stains but opted to set them with hot water. The technician has been there about 15 years. I wondering who does his...

Product
Stanley Steemer Carpet Cleaning Service
#1050707
While they were here a Stanley Steemer tv commercial came on advertising a $99 special. No special here. I was charged $264 before the $25 adjustment (which wasn't enough) only because I questioned it. Too much phone time spent with amex and the cleaning company. I...
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2.8
Product
Stanley Steemer Carpet Cleaning Service
#1050268
but gross!! I am a clean freak and have never had bugs in carpet or sofa or anywhere in my home for that matter....i noticed the bugs and after a couple hours, still dirty in some areas, and some areas of carpet barley damp where other areas were still wet and others...
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2.0
Product
Stanley Steemer Carpet Cleaning Service
#1050071
I got my carpet cleaner 4/25/2017 because I was moving out of my condo. From what a supervisor told me we were supposed to be informed if stains or odors would not come out and sign the agreement if we accepted the terms which we were not given that agreement until...
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Anonymous
Dave

I owned my own carpet cleaning business for years and I must say this.......ALWAYS use a company where the owner is the operator (the guy cleaning your carpets). Also you get ...

Anonymous
Anonymous

First of all if Stanley Steemer couldn't get the spots out or odor please remember they didn't put it there you did! And second if it's that nasty they tell you it's not clean...

1.2
Product
Stanley Steemer Carpet Cleaning Service
#1042574
I move my own Furniture I have you Stanley Steemer for 20 years over the last three visits I've actually had him come out once to redo this last time I have a 1014 square foot home I asked him to clean the living room dining room one day room small hallway small vanity...
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1.9
Product
Stanley Steemer Carpet Cleaning Service
#1041631
Stanley Steemer came to clean my carpets on the $99 special. I ended up paying $192.00. The two cleaners showed up one of them with a set of yellow glasses and put them on and proceeded to go through my house. Next he asked me to put them on and told me the spots I see...
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2.1
Product
Stanley Steemer Carpet Cleaning Service
I didn't like
  • Results and they told me i needed an antibacterial wash
#1037228
Had carpet and upholstery cleaned I didn't expect much but I did expect some cleaning. carpet looks the same and my beige upholstery couch looks the same. I just wasted my money. when the claim to clean carpet and upholstery I expect to get the service I paid for....
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1.0
Product
Stanley Steemer Carpet Cleaning Service
#1035024
What a disappointment!!!! Had Stanley Steemer Clean my rug, and 6 hours later the rug was still soaked !!! I called back to give the complaint and the girl stated that she had no one to come out to check on it. Wants me to wait 6 days later to have somebody come out....
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Stanley Steemer Carpet Cleaning Service
#1032541
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Stanley Steemer Carpet Cleaning Service Review

I was charged twice, and not refunded cash very displeased. I got my carpets cleaned and was charged twice. They claimed they gave me my money back not true my cash card never recieved it. The guy was so itchy swiping twice anyways im done with them there are other capet cleaners I was a loyal for years doin business not anymore
5.0
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Customer service
Diversity of Products or Services
Product or Service Quality
Service Scheduling
Product
Stanley Steemer Carpet Cleaning Service
#1019605