Manufacturer: Stanley Steemer Category: Cleaning Service Clear all filters (91 of 91 reviews match)
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Stanley Steemer - Carpet Cleaning Service Review
I was quoted $159 for 3 rooms of carpet. When I called to make sure this is the price, I was told it is accurate as long as the rooms are not bigger than 300 sqft (my rooms are 250 sqft each). However, what they don't tell you is that ONLY as long as the hose from the...
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Anonymous
Anonymous

It says next to the tile on the pic "estimate" did you think it was free? You dumb people just look for reasons to complain. *** ***

Anonymous
Anonymous

It shows on your screen shot that the tile is an estimate so NO you weren't quoted 159.00 for tile. I guess you need more specifics when scheduling things.

1.3
Product
Stanley Steemer Carpet Cleaning Service
#974967
You can see areas where it looks like it was never even cleaned. Every other time we had it cleaned the carpet was a little damp and we were told not to walk on it for awhile and it smelled clean. This time it was dry and not clean smelling. I'm sure you can check...
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5.0
Product
Stanley Steemer Carpet Cleaning Service
I liked
  • Technicians were polite
I didn't like
  • Job poorly done
#956728
We had our carpets cleaned today.To say I am disappointed is an understatement. I had some furniture that I told him he didn't need to move but I expected him to at least clean under them. He didn't. Several spots still appeared although he told me he had no problems....
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Anonymous
Anonymous

Wow! You tell the crew not to move furniture, then get upset because they did not clean under the furniture you told them not to move? Mind= Blown!

Anonymous
Anonymous

How can he clean under the furniture if you told him not to move it? You may need to communicate better. This may be a better way to go.....magically lift my furniture, so I a...

1.5
Product
Stanley Steemer Carpet Cleaning Service
#956316

Stanley Steemer Carpet Cleaning Service Review

#924730
Worst dispatch ever. They dont call when their on the way. The employee dont deodorize or scotch guard even though they charge you for it abd the 2 kids who showed up were high as a kite. I will never again use them after this experience
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Stanley Steemer Carpet Cleaning Service Review

#918963
I had stanley steamer come to Chicago Speedway to clean the carpets on my motorhome. First there estimate was high. I have had it cleaned at least 3 times in the last year. I had to show them over and over the spots they missed. They said after it dries it will be clean. Didnt happen. I am now spot cleaning the spots. Bad attitude and *** poor performance.
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Stanley Steemer Carpet Cleaning Service Review

#913903
3.2
Details
Had ground in dirt and grease in my carpet - Stanley Steemer said that's as good as it gets - Carpet One Interior cleaning services got it all out! Need I say more!
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty

Stanley Steemer Carpet Cleaning Service Review

#909783
2.9
Details
Pretty bummed. Typically have had great results. This time around, the girl only took like 3 minutes to clean our hallway. I hired them because we had issues with puppy potty training. Not even 24 hours later the carpets are dry and now the whole house smells like dog urine.
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
I thought they forgot something when my husband informed me they were done and left for the day. My carpet looks exactly like it did before they came two months later. Mind you my carpet was brand new in December of 2015. I was very disappointed and will be renting a...
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Anonymous
Anonymous

I had almost the exact same experience.

Product
Stanley Steemer Carpet Cleaning Service
#955638
I scheduled my appointment with Stanley Steemer online. The website said they would clean 3 rooms for $99.00. While I was filling out the appointment form, it charged me $144.00, but it also said that the discount would be taken at the time of service. I had my...
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Product
Stanley Steemer Carpet Cleaning Service
#955591
I would be cautious on using this company.I had my grandmas carpets cleaned a few weeks ago and was not impressed. They charged me almost $275 for pretty small areas. For instance they say one room is the size of a 2 car garage... Well her whole house is about the size...
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2.5
Product
Stanley Steemer Carpet Cleaning Service
#954200
I bought new carpet that cost $5 per sq ft for my living room and staircase and for warranty purposes i had to have it professionally cleaned within 18 months .I called Stanley Steemer and schedued appointment for Oct31,2016 and they did a terrible job .The carpet was...
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Anonymous
Anonymous

Sounds like your carpet was not installed and stretched properly.

1.0
Product
Stanley Steemer Carpet Cleaning Service
#947498
just my husband cleaned them w our home cleaner unit an left some residue on the carpet so I just wanted a professional to fix it. Look good will it was wet when I drive and he spots or yellowish tint came back. My living room carpet did not have any stains at all on...
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2.9
Stanley Steemer Adrian, Missouri
Product
Stanley Steemer Carpet Cleaning Service
#947461
Stanley Steemer came out to do a cleaning and deodorizer on my bedroom carpet. It doesn't look well cleaned and smells like old water every since. I didn't know if I had complained within 2 weeks they would have come back and re cleaned it. .
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Anonymous
Anonymous

You have at least 30 days to call them to come do a redo .....nd their deo smell really good actually .......................................✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊cant po...

Product
Stanley Steemer Carpet Cleaning Service
#939426
The company again was talked about in regards to the tablet they were using. They were saying it was cheap and they wanted to throw it out he window. I inspected my carpet and there was still pet hair that was visible. I was very disappointed and will not ever call...
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1.6
Product
Stanley Steemer Carpet Cleaning Service
#938951