Product: Stanley Steemer Carpet Cleaning Service Clear all filters (103 of 103 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
the three rooms for 99 is fake.also, they will tell you that you need to have extra service, protections, etc. we had one large room and one small living room to equal 3 rooms, It does not work like that. it was too late to hire someone else so we went along with it....
Read more
Product
Stanley Steemer Carpet Cleaning Service
#1065536
Show

Stanley Steemer - Rushed job

I had 2 rooms to clean, deodorize and protect. 1 hallway and area rug. All that was done in 27 minutes? Even though it says 20 min at least per room on their website. Half of the carpet was dry. All the stains are still there. It's like I never had it cleaned. Don't waste ur money, instead go to HomeAdvisor.com and hire a local pro. Wish I had done that instead of hiring Stanley Steamer.
1.0
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
Product
Stanley Steemer Carpet Cleaning Service
I didn't like
  • Carpet cleaning
  • Work
  • Service
#1053102
Before they returned I used my bissell and it pulled up about 5 cups of fluid.When they returned to re vacuum they told me the rug was just damp. I showed them the bissell container and they didn't know what to say. Plus the water extracted was brown, not clear. I...
Read more
Anonymous
Anonymous

Was anything done about this? I just had my carpets cleaned by them and they ruined one room. They have been there three times now & said they will refund me the cost of the...

Product
Stanley Steemer Carpet Cleaning Service
#1052088
I had fabric softener on my carpet that didn't even come out. Fabric softener!!!!!! The technician sold services to my father-in-law who I had let them in when I had already stated on my order form that I wanted nothing extra done! Was told I was being refunded, and...
Read more
Ksaravitz
Ksaravitz

I would have left zero stars but it didn't allow me to do so. Very, very, very displeased customer.

1.0
Product
Stanley Steemer Carpet Cleaning Service
#1052004
Show

Stanley Steemer - Over charged, didn't move furniture

Charge me extra for a Room that wasn't any larger than a hallway. Said they would move furniture but only moved a couple chairs and a small table. The manager at Palm Desert Eric was extremely rude
1.6
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
Product
Stanley Steemer Carpet Cleaning Service
#1050758
I called Stanley Steemer based solely on their name. I was not happy with the first cleaning and after reading my survey on their service, they sent s different crew to address the still dirty areas. The second crew showed up and within a minute told me that these...
Read more
Anonymous
Anonymous

Stanley Steemer did not remove my expensive wool rug carpet stains but opted to set them with hot water. The technician has been there about 15 years. I wondering who does his...

Product
Stanley Steemer Carpet Cleaning Service
#1050707
While they were here a Stanley Steemer tv commercial came on advertising a $99 special. No special here. I was charged $264 before the $25 adjustment (which wasn't enough) only because I questioned it. Too much phone time spent with amex and the cleaning company. I...
Read more
2.8
Product
Stanley Steemer Carpet Cleaning Service
#1050268
but gross!! I am a clean freak and have never had bugs in carpet or sofa or anywhere in my home for that matter....i noticed the bugs and after a couple hours, still dirty in some areas, and some areas of carpet barley damp where other areas were still wet and others...
Read more
2.0
Product
Stanley Steemer Carpet Cleaning Service
#1050071
I got my carpet cleaner 4/25/2017 because I was moving out of my condo. From what a supervisor told me we were supposed to be informed if stains or odors would not come out and sign the agreement if we accepted the terms which we were not given that agreement until...
Read more
Anonymous
Dave

I owned my own carpet cleaning business for years and I must say this.......ALWAYS use a company where the owner is the operator (the guy cleaning your carpets). Also you get ...

Anonymous
Anonymous

First of all if Stanley Steemer couldn't get the spots out or odor please remember they didn't put it there you did! And second if it's that nasty they tell you it's not clean...

1.2
Product
Stanley Steemer Carpet Cleaning Service
#1042574
I move my own Furniture I have you Stanley Steemer for 20 years over the last three visits I've actually had him come out once to redo this last time I have a 1014 square foot home I asked him to clean the living room dining room one day room small hallway small vanity...
Read more
1.9
Product
Stanley Steemer Carpet Cleaning Service
#1041631