Product: Stanley Steemer Carpet Cleaning Service Clear all filters (95 of 95 reviews match)
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Stanley Steemer came to clean my carpets on the $99 special. I ended up paying $192.00. The two cleaners showed up one of them with a set of yellow glasses and put them on and proceeded to go through my house. Next he asked me to put them on and told me the spots I see...
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2.1
Product
Stanley Steemer Carpet Cleaning Service
I didn't like
  • Results and they told me i needed an antibacterial wash
#1037228
Had carpet and upholstery cleaned I didn't expect much but I did expect some cleaning. carpet looks the same and my beige upholstery couch looks the same. I just wasted my money. when the claim to clean carpet and upholstery I expect to get the service I paid for....
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1.0
Product
Stanley Steemer Carpet Cleaning Service
#1035024
What a disappointment!!!! Had Stanley Steemer Clean my rug, and 6 hours later the rug was still soaked !!! I called back to give the complaint and the girl stated that she had no one to come out to check on it. Wants me to wait 6 days later to have somebody come out....
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Stanley Steemer Carpet Cleaning Service
#1032541

Stanley Steemer Carpet Cleaning Service Review

#924730
Worst dispatch ever. They dont call when their on the way. The employee dont deodorize or scotch guard even though they charge you for it abd the 2 kids who showed up were high as a kite. I will never again use them after this experience
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Stanley Steemer Carpet Cleaning Service Review

#918963
I had stanley steamer come to Chicago Speedway to clean the carpets on my motorhome. First there estimate was high. I have had it cleaned at least 3 times in the last year. I had to show them over and over the spots they missed. They said after it dries it will be clean. Didnt happen. I am now spot cleaning the spots. Bad attitude and *** poor performance.
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Stanley Steemer Carpet Cleaning Service Review

#913903
3.2
Details
Had ground in dirt and grease in my carpet - Stanley Steemer said that's as good as it gets - Carpet One Interior cleaning services got it all out! Need I say more!
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Advertised vs Delivered
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Stanley Steemer Carpet Cleaning Service Review

#909783
2.9
Details
Pretty bummed. Typically have had great results. This time around, the girl only took like 3 minutes to clean our hallway. I hired them because we had issues with puppy potty training. Not even 24 hours later the carpets are dry and now the whole house smells like dog urine.
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
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17 for a carpet cleaning. (We had one done last year with no problems). This time when the staff came in, we showed them all the rooms that needed to be done. Once that was done, they asked to hook up to the water spicket outside. They took NO PRECAUTIONS in making...
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Anonymous
Anonymous

Stanley Steamer customer's, I believe that all of the individual outlets are franchises, some are probably good and some not. It would be helpful, to know at least what city y...

Anonymous
JJ

I am not sure if legally they were at fault, but it is easy for someone to check if the faucet is broke by freezing by seeing looking at the water flow before putting pressure...

1.0
Product
Stanley Steemer Carpet Cleaning Service
#1004859
Stanley Steemer - Carpet Cleaning Service Review
I was quoted $159 for 3 rooms of carpet. When I called to make sure this is the price, I was told it is accurate as long as the rooms are not bigger than 300 sqft (my rooms are 250 sqft each). However, what they don't tell you is that ONLY as long as the hose from the...
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Anonymous
Anonymous

It says next to the tile on the pic "estimate" did you think it was free? You dumb people just look for reasons to complain. *** ***

Anonymous
Anonymous

It shows on your screen shot that the tile is an estimate so NO you weren't quoted 159.00 for tile. I guess you need more specifics when scheduling things.

1.3
Product
Stanley Steemer Carpet Cleaning Service
#974967
You can see areas where it looks like it was never even cleaned. Every other time we had it cleaned the carpet was a little damp and we were told not to walk on it for awhile and it smelled clean. This time it was dry and not clean smelling. I'm sure you can check...
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5.0
Product
Stanley Steemer Carpet Cleaning Service
I liked
  • Technicians were polite
I didn't like
  • Job poorly done
#956728
We had our carpets cleaned today.To say I am disappointed is an understatement. I had some furniture that I told him he didn't need to move but I expected him to at least clean under them. He didn't. Several spots still appeared although he told me he had no problems....
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Anonymous
Anonymous

Wow! You tell the crew not to move furniture, then get upset because they did not clean under the furniture you told them not to move? Mind= Blown!

Anonymous
Anonymous

How can he clean under the furniture if you told him not to move it? You may need to communicate better. This may be a better way to go.....magically lift my furniture, so I a...

1.5
Product
Stanley Steemer Carpet Cleaning Service
#956316
I thought they forgot something when my husband informed me they were done and left for the day. My carpet looks exactly like it did before they came two months later. Mind you my carpet was brand new in December of 2015. I was very disappointed and will be renting a...
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Anonymous
Anonymous

I had almost the exact same experience.

Product
Stanley Steemer Carpet Cleaning Service
#955638
I scheduled my appointment with Stanley Steemer online. The website said they would clean 3 rooms for $99.00. While I was filling out the appointment form, it charged me $144.00, but it also said that the discount would be taken at the time of service. I had my...
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Product
Stanley Steemer Carpet Cleaning Service
#955591
I would be cautious on using this company.I had my grandmas carpets cleaned a few weeks ago and was not impressed. They charged me almost $275 for pretty small areas. For instance they say one room is the size of a 2 car garage... Well her whole house is about the size...
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2.5
Product
Stanley Steemer Carpet Cleaning Service
#954200