Product: Stanley Steemer Carpet Cleaning Service Clear all filters (99 of 99 reviews match)
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Got a price for cleaning carpet in large living room hall and bedroom of $125 less than 600 sf. Even had a coupon that said $33 per room. Their man arrived and took out a tape measure and claimed the dining area was a separate room Price went to $189 a significant...
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Anonymous
Wtf Stupidass

That coupon was probably from some other company. Is why it called a Quote. Stupid. You really are a ***.

2.6
Product
Stanley Steemer Carpet Cleaning Service
I liked
  • Came on day promised
I didn't like
  • Bad attitude
  • Deceptive advertising
#1083461
been a customer many times and this last job your crew ripped me off, leaving me with dirty carpets.BAD new travels fast..... someone needs to contact me or next step the BBB.You always had a great name and now its all down hill. A company cannot push a customer off. I...
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Anonymous
LOL LOL puzzy

Sounds like you got a deal previously, then when the new crew came to price it, you had to pay the actual price. Poor thing. Must be hard to be a stupid ***. Maybe you should ...

Product
Stanley Steemer Carpet Cleaning Service
I didn't like
  • At all
  • Cleaning of carpets
  • General manager
#1080713
We had Stanley Steemer come to our home to clean our family room, living room and bedroom. We moved ALL of the furniture except the 2 sofas and the bed (which was on sliders for them). We paid extra to have to carpets in the living room and family room deodorized...
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Anonymous
P. Rich

I had stanley steemer come last week to clean a diet cola stain on my area rug in the bedroom. They came and cleaned the stain as best as they could. It didn't look any bette...

1.0
Product
Stanley Steemer Carpet Cleaning Service
I didn't like
  • That we had to replace our carpeting
#1080434
They cleaned the carpet and left. In the morning they got up to put living room back together and said table was sitting upside down in same corner with a broken leg. My Aunt called your company to discuss the situation and was met with defensiveness and denial. My...
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Product
Stanley Steemer Carpet Cleaning Service
#1076419
Stanley steamer is into scamming customer, they come to your house at a time that was scheduled N they do a rush job there in your house 30 minutes at the most are out leave me your carpet soaking wet and none of the furniture or anything was moved to clean around the...
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1.0
Product
Stanley Steemer Carpet Cleaning Service
#1076001
Stanley Steemer (Grand Rapids MI) was scheduled to clean my carpet and I was told twice I would receive a call when they were in-route. That didn't happen. Once here, I moved 2 pieces of furniture they should have moved. They were done in FIVE minutes and charged $99....
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1.4
Byron Center, Michigan
Product
Stanley Steemer Carpet Cleaning Service
I liked
  • Came on day promised
#1074276
the three rooms for 99 is fake.also, they will tell you that you need to have extra service, protections, etc. we had one large room and one small living room to equal 3 rooms, It does not work like that. it was too late to hire someone else so we went along with it....
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Product
Stanley Steemer Carpet Cleaning Service
#1065536
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Stanley Steemer - Rushed job

I had 2 rooms to clean, deodorize and protect. 1 hallway and area rug. All that was done in 27 minutes? Even though it says 20 min at least per room on their website. Half of the carpet was dry. All the stains are still there. It's like I never had it cleaned. Don't waste ur money, instead go to HomeAdvisor.com and hire a local pro. Wish I had done that instead of hiring Stanley Steamer.
1.0
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Product
Stanley Steemer Carpet Cleaning Service
I didn't like
  • Work
  • Carpet cleaning
  • Service
#1053102
Before they returned I used my bissell and it pulled up about 5 cups of fluid.When they returned to re vacuum they told me the rug was just damp. I showed them the bissell container and they didn't know what to say. Plus the water extracted was brown, not clear. I...
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Anonymous
Anonymous

Was anything done about this? I just had my carpets cleaned by them and they ruined one room. They have been there three times now & said they will refund me the cost of the...

Product
Stanley Steemer Carpet Cleaning Service
#1052088
I had fabric softener on my carpet that didn't even come out. Fabric softener!!!!!! The technician sold services to my father-in-law who I had let them in when I had already stated on my order form that I wanted nothing extra done! Was told I was being refunded, and...
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Ksaravitz
Ksaravitz

I would have left zero stars but it didn't allow me to do so. Very, very, very displeased customer.

1.0
Product
Stanley Steemer Carpet Cleaning Service
#1052004