Manufacturer: Stanley Steemer Category: Cleaning Service Clear all filters (91 of 91 reviews match)
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I had fabric softener on my carpet that didn't even come out. Fabric softener!!!!!! The technician sold services to my father-in-law who I had let them in when I had already stated on my order form that I wanted nothing extra done! Was told I was being refunded, and...
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Ksaravitz
Ksaravitz

I would have left zero stars but it didn't allow me to do so. Very, very, very displeased customer.

1.0
Product
Stanley Steemer Carpet Cleaning Service
#1052004
I called Stanley Steemer based solely on their name. I was not happy with the first cleaning and after reading my survey on their service, they sent s different crew to address the still dirty areas. The second crew showed up and within a minute told me that these...
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Anonymous
Anonymous

Stanley Steemer did not remove my expensive wool rug carpet stains but opted to set them with hot water. The technician has been there about 15 years. I wondering who does his...

Product
Stanley Steemer Carpet Cleaning Service
#1050707
While they were here a Stanley Steemer tv commercial came on advertising a $99 special. No special here. I was charged $264 before the $25 adjustment (which wasn't enough) only because I questioned it. Too much phone time spent with amex and the cleaning company. I...
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2.8
Product
Stanley Steemer Carpet Cleaning Service
#1050268

Stanley Steemer Carpet Cleaning Service Review

#948312
5.0
Details
The best carpet cleaners in the world
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
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Stanley Steemer Carpet Cleaning Service Review

#945256
I really think they did a great job cleaning my carpet. They were very professional and explained all the steps.
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Stanley Steemer Carpet Cleaning Service Review

#932214
1.0
Details
3 days of wet carpet, the "deodorizer" for extra cost sucks, my carpet smells horrible and I would NEVER use them again. About 1200 sq ft of carpet and a huge pit group was cleaned and deodorized in an hour. I should have watched them instead of letting them just run through as fast as possible.
Comment
Show
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website

Stanley Steemer Carpet Cleaning Service Review

#927067
5.0
Details
The two gentlemen were very polite,however,it was not a great job,after looking closely at work done i saw some missing.99dollars for cleaning rugs is a lot of money,especially if some furniture was in place.like sofa,etc.they did work hard,and very polite,i really thougnt it was going to look fantastic,
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but gross!! I am a clean freak and have never had bugs in carpet or sofa or anywhere in my home for that matter....i noticed the bugs and after a couple hours, still dirty in some areas, and some areas of carpet barley damp where other areas were still wet and others...
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2.0
Product
Stanley Steemer Carpet Cleaning Service
#1050071
I got my carpet cleaner 4/25/2017 because I was moving out of my condo. From what a supervisor told me we were supposed to be informed if stains or odors would not come out and sign the agreement if we accepted the terms which we were not given that agreement until...
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Anonymous
Dave

I owned my own carpet cleaning business for years and I must say this.......ALWAYS use a company where the owner is the operator (the guy cleaning your carpets). Also you get ...

Anonymous
Anonymous

First of all if Stanley Steemer couldn't get the spots out or odor please remember they didn't put it there you did! And second if it's that nasty they tell you it's not clean...

1.2
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Stanley Steemer Carpet Cleaning Service
#1042574
I move my own Furniture I have you Stanley Steemer for 20 years over the last three visits I've actually had him come out once to redo this last time I have a 1014 square foot home I asked him to clean the living room dining room one day room small hallway small vanity...
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1.9
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Stanley Steemer Carpet Cleaning Service
#1041631
Stanley Steemer came to clean my carpets on the $99 special. I ended up paying $192.00. The two cleaners showed up one of them with a set of yellow glasses and put them on and proceeded to go through my house. Next he asked me to put them on and told me the spots I see...
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2.1
Product
Stanley Steemer Carpet Cleaning Service
I didn't like
  • Results and they told me i needed an antibacterial wash
#1037228
Had carpet and upholstery cleaned I didn't expect much but I did expect some cleaning. carpet looks the same and my beige upholstery couch looks the same. I just wasted my money. when the claim to clean carpet and upholstery I expect to get the service I paid for....
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1.0
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Stanley Steemer Carpet Cleaning Service
#1035024
What a disappointment!!!! Had Stanley Steemer Clean my rug, and 6 hours later the rug was still soaked !!! I called back to give the complaint and the girl stated that she had no one to come out to check on it. Wants me to wait 6 days later to have somebody come out....
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Product
Stanley Steemer Carpet Cleaning Service
#1032541
17 for a carpet cleaning. (We had one done last year with no problems). This time when the staff came in, we showed them all the rooms that needed to be done. Once that was done, they asked to hook up to the water spicket outside. They took NO PRECAUTIONS in making...
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Anonymous
Anonymous

Stanley Steamer customer's, I believe that all of the individual outlets are franchises, some are probably good and some not. It would be helpful, to know at least what city y...

Anonymous
JJ

I am not sure if legally they were at fault, but it is easy for someone to check if the faucet is broke by freezing by seeing looking at the water flow before putting pressure...

1.0
Product
Stanley Steemer Carpet Cleaning Service
#1004859