Manufacturer: Stanley Steemer Category: Cleaning Service Clear all filters (82 of 82 reviews match)
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17 for a carpet cleaning. (We had one done last year with no problems). This time when the staff came in, we showed them all the rooms that needed to be done. Once that was done, they asked to hook up to the water spicket outside. They took NO PRECAUTIONS in making...
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Anonymous
Anonymous

Stanley Steamer customer's, I believe that all of the individual outlets are franchises, some are probably good and some not. It would be helpful, to know at least what city y...

Anonymous
JJ

I am not sure if legally they were at fault, but it is easy for someone to check if the faucet is broke by freezing by seeing looking at the water flow before putting pressure...

1.0
Product
Stanley Steemer Carpet Cleaning Service
#1004859
Stanley Steemer Carpet Cleaning Service Review
I was quoted $159 for 3 rooms of carpet. When I called to make sure this is the price, I was told it is accurate as long as the rooms are not bigger than 300 sqft (my rooms are 250 sqft each). However, what they don't tell you is that ONLY as long as the hose from the...
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Anonymous
Anonymous

It says next to the tile on the pic "estimate" did you think it was free? You dumb people just look for reasons to complain. *** ***

Anonymous
Anonymous

It shows on your screen shot that the tile is an estimate so NO you weren't quoted 159.00 for tile. I guess you need more specifics when scheduling things.

1.3
Product
Stanley Steemer Carpet Cleaning Service
#974967
You can see areas where it looks like it was never even cleaned. Every other time we had it cleaned the carpet was a little damp and we were told not to walk on it for awhile and it smelled clean. This time it was dry and not clean smelling. I'm sure you can check...
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5.0
Product
Stanley Steemer Carpet Cleaning Service
I liked
  • Technicians were polite
I didn't like
  • Job poorly done
#956728

Stanley Steemer Carpet Cleaning Service Review

#948312
5.0
The best carpet cleaners in the world
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Stanley Steemer Carpet Cleaning Service Review

#945256
I really think they did a great job cleaning my carpet. They were very professional and explained all the steps.
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Stanley Steemer Carpet Cleaning Service Review

#932214
1.0
3 days of wet carpet, the "deodorizer" for extra cost sucks, my carpet smells horrible and I would NEVER use them again. About 1200 sq ft of carpet and a huge pit group was cleaned and deodorized in an hour. I should have watched them instead of letting them just run through as fast as possible.
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Stanley Steemer Carpet Cleaning Service Review

#927067
5.0
The two gentlemen were very polite,however,it was not a great job,after looking closely at work done i saw some missing.99dollars for cleaning rugs is a lot of money,especially if some furniture was in place.like sofa,etc.they did work hard,and very polite,i really thougnt it was going to look fantastic,
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We had our carpets cleaned today.To say I am disappointed is an understatement. I had some furniture that I told him he didn't need to move but I expected him to at least clean under them. He didn't. Several spots still appeared although he told me he had no problems....
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Anonymous
Anonymous

Wow! You tell the crew not to move furniture, then get upset because they did not clean under the furniture you told them not to move? Mind= Blown!

Anonymous
Anonymous

How can he clean under the furniture if you told him not to move it? You may need to communicate better. This may be a better way to go.....magically lift my furniture, so I a...

1.5
Product
Stanley Steemer Carpet Cleaning Service
#956316
I thought they forgot something when my husband informed me they were done and left for the day. My carpet looks exactly like it did before they came two months later. Mind you my carpet was brand new in December of 2015. I was very disappointed and will be renting a...
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Anonymous
Anonymous

I had almost the exact same experience.

Product
Stanley Steemer Carpet Cleaning Service
#955638
I scheduled my appointment with Stanley Steemer online. The website said they would clean 3 rooms for $99.00. While I was filling out the appointment form, it charged me $144.00, but it also said that the discount would be taken at the time of service. I had my...
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Product
Stanley Steemer Carpet Cleaning Service
#955591
I would be cautious on using this company.I had my grandmas carpets cleaned a few weeks ago and was not impressed. They charged me almost $275 for pretty small areas. For instance they say one room is the size of a 2 car garage... Well her whole house is about the size...
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2.5
Product
Stanley Steemer Carpet Cleaning Service
#954200
I bought new carpet that cost $5 per sq ft for my living room and staircase and for warranty purposes i had to have it professionally cleaned within 18 months .I called Stanley Steemer and schedued appointment for Oct31,2016 and they did a terrible job .The carpet was...
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Anonymous
Anonymous

Sounds like your carpet was not installed and stretched properly.

1.0
Product
Stanley Steemer Carpet Cleaning Service
#947498
just my husband cleaned them w our home cleaner unit an left some residue on the carpet so I just wanted a professional to fix it. Look good will it was wet when I drive and he spots or yellowish tint came back. My living room carpet did not have any stains at all on...
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2.9
Product
Stanley Steemer Carpet Cleaning Service
#947461
Stanley Steemer came out to do a cleaning and deodorizer on my bedroom carpet. It doesn't look well cleaned and smells like old water every since. I didn't know if I had complained within 2 weeks they would have come back and re cleaned it. .
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Anonymous
Anonymous

You have at least 30 days to call them to come do a redo .....nd their deo smell really good actually .......................................✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊cant po...

Product
Stanley Steemer Carpet Cleaning Service
#939426