Manufacturer: Stanley Steemer Category: Cleaning Service Clear all filters (86 of 86 reviews match)
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They cleaned the carpet and left. In the morning they got up to put living room back together and said table was sitting upside down in same corner with a broken leg. My Aunt called your company to discuss the situation and was met with defensiveness and denial. My...
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Stanley Steemer Carpet Cleaning Service
#1076419
Stanley steamer is into scamming customer, they come to your house at a time that was scheduled N they do a rush job there in your house 30 minutes at the most are out leave me your carpet soaking wet and none of the furniture or anything was moved to clean around the...
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1.0
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Stanley Steemer Carpet Cleaning Service
#1076001
Stanley Steemer (Grand Rapids MI) was scheduled to clean my carpet and I was told twice I would receive a call when they were in-route. That didn't happen. Once here, I moved 2 pieces of furniture they should have moved. They were done in FIVE minutes and charged $99....
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1.4
Stanley Steemer Byron Center, Michigan
Product
Stanley Steemer Carpet Cleaning Service
I liked
  • Came on day promised
#1074276

Stanley Steemer - Rushed job

#1053102
1.0
I had 2 rooms to clean, deodorize and protect. 1 hallway and area rug. All that was done in 27 minutes? Even though it says 20 min at least per room on their website. Half of the carpet was dry. All the stains are still there. It's like I never had it cleaned. Don't waste ur money, instead go to HomeAdvisor.com and hire a local pro. Wish I had done that instead of hiring Stanley Steamer.
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Stanley Steemer - Over charged, didn't move furniture

#1050758
1.6
Charge me extra for a Room that wasn't any larger than a hallway. Said they would move furniture but only moved a couple chairs and a small table. The manager at Palm Desert Eric was extremely rude
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Stanley Steemer Carpet Cleaning Service Review

#1019605
5.0
I was charged twice, and not refunded cash very displeased. I got my carpets cleaned and was charged twice. They claimed they gave me my money back not true my cash card never recieved it. The guy was so itchy swiping twice anyways im done with them there are other capet cleaners I was a loyal for years doin business not anymore
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Stanley Steemer Carpet Cleaning Service Review

#1010688
1.1
Stanley sterner Melbourne Florida After spending over 500 dollars and calling after 3 months about a area rug which is staining I am told this company is only responsible for 10 days. I guess the scotch guard protection doesn't last for 90 days Horrible service. Don't use
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the three rooms for 99 is fake.also, they will tell you that you need to have extra service, protections, etc. we had one large room and one small living room to equal 3 rooms, It does not work like that. it was too late to hire someone else so we went along with it....
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Stanley Steemer Carpet Cleaning Service
#1065536
Before they returned I used my bissell and it pulled up about 5 cups of fluid.When they returned to re vacuum they told me the rug was just damp. I showed them the bissell container and they didn't know what to say. Plus the water extracted was brown, not clear. I...
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Anonymous
Anonymous

Was anything done about this? I just had my carpets cleaned by them and they ruined one room. They have been there three times now & said they will refund me the cost of the...

Product
Stanley Steemer Carpet Cleaning Service
#1052088
I had fabric softener on my carpet that didn't even come out. Fabric softener!!!!!! The technician sold services to my father-in-law who I had let them in when I had already stated on my order form that I wanted nothing extra done! Was told I was being refunded, and...
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Ksaravitz
Ksaravitz

I would have left zero stars but it didn't allow me to do so. Very, very, very displeased customer.

1.0
Product
Stanley Steemer Carpet Cleaning Service
#1052004
I called Stanley Steemer based solely on their name. I was not happy with the first cleaning and after reading my survey on their service, they sent s different crew to address the still dirty areas. The second crew showed up and within a minute told me that these...
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Anonymous
Anonymous

Stanley Steemer did not remove my expensive wool rug carpet stains but opted to set them with hot water. The technician has been there about 15 years. I wondering who does his...

Product
Stanley Steemer Carpet Cleaning Service
#1050707
While they were here a Stanley Steemer tv commercial came on advertising a $99 special. No special here. I was charged $264 before the $25 adjustment (which wasn't enough) only because I questioned it. Too much phone time spent with amex and the cleaning company. I...
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2.8
Product
Stanley Steemer Carpet Cleaning Service
#1050268
but gross!! I am a clean freak and have never had bugs in carpet or sofa or anywhere in my home for that matter....i noticed the bugs and after a couple hours, still dirty in some areas, and some areas of carpet barley damp where other areas were still wet and others...
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2.0
Product
Stanley Steemer Carpet Cleaning Service
#1050071
I got my carpet cleaner 4/25/2017 because I was moving out of my condo. From what a supervisor told me we were supposed to be informed if stains or odors would not come out and sign the agreement if we accepted the terms which we were not given that agreement until...
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Anonymous
Anonymous

First of all if Stanley Steemer couldn't get the spots out or odor please remember they didn't put it there you did! And second if it's that nasty they tell you it's not clean...

1.2
Product
Stanley Steemer Carpet Cleaning Service
#1042574