Manufacturer: Stanley Steemer Category: Cleaning Service Clear all filters (91 of 91 reviews match)
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I had them come to my home for wood floor, grout and carpet cleaning. First they told me they could not do the floor because there was wax on it. We said we specifically asked about that before making an appointment and were told "no problem" we do that. They spent...
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1.4
Product
Stanley Steemer Carpet Cleaning Service
#1099204
The cleaner took more time to pack and unpack his truck than he did to "clean" my carpet. It really doesn't look any cleaner than it did before he got here. Would NOT recommend this company to my worst enemy. What a waste of $106.05. He didn't clean up the water he...
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2.2
Product
Stanley Steemer Carpet Cleaning Service
#1089694
Got a price for cleaning carpet in large living room hall and bedroom of $125 less than 600 sf. Even had a coupon that said $33 per room. Their man arrived and took out a tape measure and claimed the dining area was a separate room Price went to $189 a significant...
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2.6
Product
Stanley Steemer Carpet Cleaning Service
I liked
  • Came on day promised
I didn't like
  • Deceptive advertising
  • Bad attitude
#1083461

Stanley Steemer - Rushed job

#1053102
1.0
Details
I had 2 rooms to clean, deodorize and protect. 1 hallway and area rug. All that was done in 27 minutes? Even though it says 20 min at least per room on their website. Half of the carpet was dry. All the stains are still there. It's like I never had it cleaned. Don't waste ur money, instead go to HomeAdvisor.com and hire a local pro. Wish I had done that instead of hiring Stanley Steamer.
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Stanley Steemer - Over charged, didn't move furniture

#1050758
1.6
Details
Charge me extra for a Room that wasn't any larger than a hallway. Said they would move furniture but only moved a couple chairs and a small table. The manager at Palm Desert Eric was extremely rude
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Stanley Steemer Carpet Cleaning Service Review

#1019605
5.0
Details
I was charged twice, and not refunded cash very displeased. I got my carpets cleaned and was charged twice. They claimed they gave me my money back not true my cash card never recieved it. The guy was so itchy swiping twice anyways im done with them there are other capet cleaners I was a loyal for years doin business not anymore
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Stanley Steemer Carpet Cleaning Service Review

#1010688
1.1
Details
Stanley sterner Melbourne Florida After spending over 500 dollars and calling after 3 months about a area rug which is staining I am told this company is only responsible for 10 days. I guess the scotch guard protection doesn't last for 90 days Horrible service. Don't use
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been a customer many times and this last job your crew ripped me off, leaving me with dirty carpets.BAD new travels fast..... someone needs to contact me or next step the BBB.You always had a great name and now its all down hill. A company cannot push a customer off. I...
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Product
Stanley Steemer Carpet Cleaning Service
I didn't like
  • General manager
  • Work
  • Cleaning of carpets
#1080713
We had Stanley Steemer come to our home to clean our family room, living room and bedroom. We moved ALL of the furniture except the 2 sofas and the bed (which was on sliders for them). We paid extra to have to carpets in the living room and family room deodorized...
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Anonymous
P. Rich

I had stanley steemer come last week to clean a diet cola stain on my area rug in the bedroom. They came and cleaned the stain as best as they could. It didn't look any bette...

1.0
Product
Stanley Steemer Carpet Cleaning Service
I didn't like
  • That we had to replace our carpeting
#1080434
They cleaned the carpet and left. In the morning they got up to put living room back together and said table was sitting upside down in same corner with a broken leg. My Aunt called your company to discuss the situation and was met with defensiveness and denial. My...
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Product
Stanley Steemer Carpet Cleaning Service
#1076419
Stanley steamer is into scamming customer, they come to your house at a time that was scheduled N they do a rush job there in your house 30 minutes at the most are out leave me your carpet soaking wet and none of the furniture or anything was moved to clean around the...
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1.0
Product
Stanley Steemer Carpet Cleaning Service
#1076001
Stanley Steemer (Grand Rapids MI) was scheduled to clean my carpet and I was told twice I would receive a call when they were in-route. That didn't happen. Once here, I moved 2 pieces of furniture they should have moved. They were done in FIVE minutes and charged $99....
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1.4
Stanley Steemer Byron Center, Michigan
Product
Stanley Steemer Carpet Cleaning Service
I liked
  • Came on day promised
#1074276
the three rooms for 99 is fake.also, they will tell you that you need to have extra service, protections, etc. we had one large room and one small living room to equal 3 rooms, It does not work like that. it was too late to hire someone else so we went along with it....
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Product
Stanley Steemer Carpet Cleaning Service
#1065536
Before they returned I used my bissell and it pulled up about 5 cups of fluid.When they returned to re vacuum they told me the rug was just damp. I showed them the bissell container and they didn't know what to say. Plus the water extracted was brown, not clear. I...
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Anonymous
Anonymous

Was anything done about this? I just had my carpets cleaned by them and they ruined one room. They have been there three times now & said they will refund me the cost of the...

Product
Stanley Steemer Carpet Cleaning Service
#1052088