Manufacturer: Stanley Steemer Category: Cleaning Service Clear all filters (75 of 75 reviews match)
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I got my carpet cleaner 4/25/2017 because I was moving out of my condo. From what a supervisor told me we were supposed to be informed if stains or odors would not come out and sign the agreement if we accepted the terms which we were not given that agreement until...
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Anonymous
Anonymous

First of all if Stanley Steemer couldn't get the spots out or odor please remember they didn't put it there you did! And second if it's that nasty they tell you it's not clean...

1.2
Product
Stanley Steemer Carpet Cleaning Service
#1042574
I move my own Furniture I have you Stanley Steemer for 20 years over the last three visits I've actually had him come out once to redo this last time I have a 1014 square foot home I asked him to clean the living room dining room one day room small hallway small vanity...
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1.9
Product
Stanley Steemer Carpet Cleaning Service
#1041631
Stanley Steemer came to clean my carpets on the $99 special. I ended up paying $192.00. The two cleaners showed up one of them with a set of yellow glasses and put them on and proceeded to go through my house. Next he asked me to put them on and told me the spots I see...
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2.1
Product
Stanley Steemer Carpet Cleaning Service
I didn't like
  • Results and they told me i needed an antibacterial wash
#1037228

Stanley Steemer Carpet Cleaning Service Review

#1019605
5.0
I was charged twice, and not refunded cash very displeased. I got my carpets cleaned and was charged twice. They claimed they gave me my money back not true my cash card never recieved it. The guy was so itchy swiping twice anyways im done with them there are other capet cleaners I was a loyal for years doin business not anymore
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Stanley Steemer Carpet Cleaning Service Review

#1010688
1.1
Stanley sterner Melbourne Florida After spending over 500 dollars and calling after 3 months about a area rug which is staining I am told this company is only responsible for 10 days. I guess the scotch guard protection doesn't last for 90 days Horrible service. Don't use
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Stanley Steemer Carpet Cleaning Service Review

#948312
5.0
The best carpet cleaners in the world
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Stanley Steemer Carpet Cleaning Service Review

#945256
I really think they did a great job cleaning my carpet. They were very professional and explained all the steps.
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Had carpet and upholstery cleaned I didn't expect much but I did expect some cleaning. carpet looks the same and my beige upholstery couch looks the same. I just wasted my money. when the claim to clean carpet and upholstery I expect to get the service I paid for....
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1.0
Product
Stanley Steemer Carpet Cleaning Service
#1035024
What a disappointment!!!! Had Stanley Steemer Clean my rug, and 6 hours later the rug was still soaked !!! I called back to give the complaint and the girl stated that she had no one to come out to check on it. Wants me to wait 6 days later to have somebody come out....
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Product
Stanley Steemer Carpet Cleaning Service
#1032541
17 for a carpet cleaning. (We had one done last year with no problems). This time when the staff came in, we showed them all the rooms that needed to be done. Once that was done, they asked to hook up to the water spicket outside. They took NO PRECAUTIONS in making...
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Anonymous
Anonymous

Stanley Steamer customer's, I believe that all of the individual outlets are franchises, some are probably good and some not. It would be helpful, to know at least what city y...

Anonymous
JJ

I am not sure if legally they were at fault, but it is easy for someone to check if the faucet is broke by freezing by seeing looking at the water flow before putting pressure...

1.0
Product
Stanley Steemer Carpet Cleaning Service
#1004859
Stanley Steemer Carpet Cleaning Service Review
I was quoted $159 for 3 rooms of carpet. When I called to make sure this is the price, I was told it is accurate as long as the rooms are not bigger than 300 sqft (my rooms are 250 sqft each). However, what they don't tell you is that ONLY as long as the hose from the...
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Anonymous
Anonymous

It says next to the tile on the pic "estimate" did you think it was free? You dumb people just look for reasons to complain. *** ***

Anonymous
Anonymous

It shows on your screen shot that the tile is an estimate so NO you weren't quoted 159.00 for tile. I guess you need more specifics when scheduling things.

1.3
Product
Stanley Steemer Carpet Cleaning Service
#974967
You can see areas where it looks like it was never even cleaned. Every other time we had it cleaned the carpet was a little damp and we were told not to walk on it for awhile and it smelled clean. This time it was dry and not clean smelling. I'm sure you can check...
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5.0
Product
Stanley Steemer Carpet Cleaning Service
I liked
  • Technicians were polite
I didn't like
  • Job poorly done
#956728
We had our carpets cleaned today.To say I am disappointed is an understatement. I had some furniture that I told him he didn't need to move but I expected him to at least clean under them. He didn't. Several spots still appeared although he told me he had no problems....
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Anonymous
Anonymous

How can he clean under the furniture if you told him not to move it? You may need to communicate better. This may be a better way to go.....magically lift my furniture, so I a...

1.5
Product
Stanley Steemer Carpet Cleaning Service
#956316
I thought they forgot something when my husband informed me they were done and left for the day. My carpet looks exactly like it did before they came two months later. Mind you my carpet was brand new in December of 2015. I was very disappointed and will be renting a...
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Anonymous
Anonymous

I had almost the exact same experience.

Product
Stanley Steemer Carpet Cleaning Service
#955638