Stanley Steemer Carpet Cleaning Service Reviews

Stanley Steemer Carpet Cleaning Service 1 of 7
1.5
(38 reviews)
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I would be cautious on using this company.I had my grandmas carpets cleaned a few weeks ago and was not impressed. They charged me almost $275 for pretty small areas. For instance they say one room is the size of a 2 car garage... Well her whole house is about the size of two 2 car garage so I definitely feel like I was overcharged. I'm also still wondering if they actually cleaned the carpets or just pretended to. I vacuumed the next day and my...
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I bought new carpet that cost $5 per sq ft for my living room and staircase and for warranty purposes i had to have it professionally cleaned within 18 months .I called Stanley Steemer and schedued appointment for Oct31,2016 and they did a terrible job .The carpet was soaked for 2 days and i had to put fans on it and they knocked stuff off the walls and scratched the paint in living room and the guy was literally pulling the carpet off the...
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Had my carpets cleaned. Nothing major...just my husband cleaned them w our home cleaner unit an left some residue on the carpet so I just wanted a professional to fix it. Look good will it was wet when I drive and he spots or yellowish tint came back. My living room carpet did not have any stains at all on it just wanted to get them cleaned for freshness before winter and they feel weird and it took forever for my carpets to dry more than 8...
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Stanley Steemer came out to do a cleaning and deodorizer on my bedroom carpet. It doesn't look well cleaned and smells like old water every since. I didn't know if I had complained within 2 weeks they would have come back and re cleaned it. .
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Anonymous

Anonymous You have at least 30 days to call them to come do a redo .....nd their deo smell really good actually .......................................✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊✊cant po...

When they were finished, i gave them my card to pay and it took them 15minutes and several swipes on my card before they could get the payment to go through. The company again was talked about in regards to the tablet they were using. They were saying it was cheap and they wanted to throw it out he window. I inspected my carpet and there was still pet hair that was visible. I was very disappointed and will not ever call Stanley Steamer again...
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I attempted to shampoo my own carpet and it went horribly wrong and ended up with a bad mildew smell so I called Stanley steemers to see if I could get someone out there to tell me if my carpet was completely ruined or if a professional clean would kill the smell and let me keep my carpet. The day they were suppose to come, they were a no show and when I called the lady on the phone simply said yeah sorry they weren't able to make it but we can...
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I called on Sunday, October 9th to have my carpet cleaned for Monday, October 10th. After giving the representative all the specifics, I was quoted a cost of $481.00 to have the three bedrooms, over-sized living room and dining room carpets cleaned. Fast forward to Monday. I received a call from Mathew of Stanley Steemer indicating that he did not have my correct credit card info. I left work, and rushed home to provide my discover card...
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They came last September and painted grout lines in my kithchen and bathrooms.It was beautiful. Then in March i had them back to clean again and they didn't such a good job. I cleaned and repainted the grout in the bathroom with the sample they left me. When i went to buy more paint for the kitchen, they don't sell it. They said i could pay again and have it done. I am a senior citizen living alone and gone 4 months out of the year. The job was...
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1.0
I didn't like
  • Carpet cleaning
  • Carpet cleaning and tile cleaning
#931478
Since when does a carpet cleaning company clean up sewage and remove any items from your home claiming " because they were in the sewer water"??? Furthermore who steals items after first describing the items to you? I called their office two days later no return call. I called again and spoke to a mgr who informed me that the tech told him he only removed items I asked him to move??? I never asked him to remove anything...The mgr then regused...
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Stanley Steemer Carpet Cleaning Service Review

#948312
5.0
The best carpet cleaners in the world
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Stanley Steemer Carpet Cleaning Service Review

#945256
I really think they did a great job cleaning my carpet. They were very professional and explained all the steps.
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Stanley Steemer Carpet Cleaning Service Review

#932214
1.0
3 days of wet carpet, the "deodorizer" for extra cost sucks, my carpet smells horrible and I would NEVER use them again. About 1200 sq ft of carpet and a huge pit group was cleaned and deodorized in an hour. I should have watched them instead of letting them just run through as fast as possible.
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Stanley Steemer Carpet Cleaning Service Review

#927067
5.0
The two gentlemen were very polite,however,it was not a great job,after looking closely at work done i saw some missing.99dollars for cleaning rugs is a lot of money,especially if some furniture was in place.like sofa,etc.they did work hard,and very polite,i really thougnt it was going to look fantastic,
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We had a child urinate on the carpet. My husband was home when they arrived. Said it took literally ten minutes. When I got home I knelt down to touch carpet ... And smell it. It still smelled. They also said area rugs more expensive do it cost $150 for 10 minutes of work. Of course I called and I was told the enters in the deodorizer work after it is dried. Guess what. It still smells. Spoke to two people and now another higher manager is...
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