Product: Stanley Steemer Carpet Cleaning Service Clear all filters (0 of 112 reviews match)
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DO NOT HIRE STANLEY CARPET KLEENERS TO CLEAN YOUR CARPETS!!!!! With my last experience, they were very careless. They damaged and put dent all along the walls in my hallway. The damage was a corner edge measuring 2-3 inches high and 1-2 inches wide. Which I was accused...
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1.0
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Stanley Steemer Carpet Cleaning Service
I didn't like
  • Attitudes of management
#1251224
Carpet cleaned on April 30 2018 .I asked techs why it was not cleaned at edges and in hallway. Got the same answer it is the wear pattern and cannot be cleaned. I got out the cleaner and guess what, it came clean. I had used them several years ago and this did not...
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Stanley Steemer Carpet Cleaning Service
#1245351
When the carpet dried it looked the same I had the scotch guard and deodorizer also it cost me 639.25 dollars I should of got right back with them now it’s getting dirty faster since they cleaned it and the carpet isn’t even 2 years old! I wont ever use them again I am...
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Stanley Steemer Carpet Cleaning Service
#1232873
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Staten Island Stanley Steemer’s

Never had carpet beetle until Stanley Steemer. Am pissed thank you Stanley steemer
1.3
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Stanley Steemer Carpet Cleaning Service
#1228605
Fourth in a series about Stanley steemer providing exceptionally poor service, failing to correct it, then refusing to refund my money. The corporate office has informed me that I will be refunded my money. The corporate office also said that the branch office that...
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1.0
Product
Stanley Steemer Carpet Cleaning Service
I didn't like
  • Quality or work followed by horrible customer service
#1227295
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Stanley Steemer - $99 for 10 minutes

Waited from 1-5, 4 hours. Finally showed at 5:15. Started extractor at 5:25. Were done with my 2 rooms by 5:35. $10 a minute. Their oun website says 20 mins per room. Carpets are still dirty. $30 tip in my pocket dropped to $12. Been using Stanley Steemer for over 20 years, will never call them again.
1.6
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Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
Product
Stanley Steemer Carpet Cleaning Service
#1227169
Stanley Steemer.He put me in a situation. They were late and did not call and then had the nerve to want to reschedule because their truck was to big to fit in my parking lot. *** LAZY *** I had did a lot of work to prepare for the carpet to be cleaned. I also had my...
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1.0
Product
Stanley Steemer Carpet Cleaning Service
#1222783
We had Stanley Steemer clean our carpet and it was completely ruined - the fibers were all crunchy and stiff! The worst part is that after the cleaning, there was a strong chemical smell which made our eyes and throat burn! We tried to air out the room for several...
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Stanley Steemer Carpet Cleaning Service
#1212259
Was quoted 149.50 Guys came, did work and asked me to pay 180.50 I did not select any additional services. The technicians and i have been waiting 20 minutes for them to listen to the tapes, send a corrected invoice. They say its a computer glitch. Keep offering for me...
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Stanley Steemer Carpet Cleaning Service
#1205683
I had my bedroom carpet cleaned by Stanley Steemer two days ago. They left the carpet very wet. Yesterday, the carpet was still wet and starting to stink. Today the carpet is still damp and you can smell the outhouse odor all over my home. I called Stanley Steemer -...
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1.0
Product
Stanley Steemer Carpet Cleaning Service
I didn't like
  • Poor service
#1194705