Product: Stanley Steemer Carpet Cleaning Service Clear all filters (0 of 120 reviews match)
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00 for deodorizer that smelled like musk-called them and said they can have someone come back in 3 weeks -i said no I want a refund- he could not do that -then he said he had no manager and finally he offered for the district manager to call- someone else called and...
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1.6
Product
Stanley Steemer Carpet Cleaning Service
I didn't like
  • Carpet cleaning and tile cleaning
  • See what i wrote- deodorizer smelled musty- was to get refund
  • False assurances
#1380126
From the time they arrived it was high pressure from them to do more than we wanted, we told them no just clean the carpets, well they did and they did it very fast and not that good of a job getting it that clean especially the traffic areas , my friend said they did...
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Product
Stanley Steemer Carpet Cleaning Service
#1377218
I had Stanley Steemer out to use a 500 dollar gift card which was given due to them causing over 6,000 in damages to My house on the prior Visit, after missing the 1st appointment Not calling til after I called & emailed many times asking where the guy was going to...
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1.3
Product
Stanley Steemer Carpet Cleaning Service
#1370032
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Stanley Steemer - Long time customer

Gina in the front office rude need to get rid of her she could care less about customers in the last couple years customers services gotten worse carpet service has gotten worse they half *** do carpet very unhappy with their service and I've been using them for 27 years never use them again done with them
1.0
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Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
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Value for money
Website
Product
Stanley Steemer Carpet Cleaning Service
#1360773
Stanley Steemer advertising that they get the carpets cleaner, that is a very false statement. Carpets were no cleaner after than when they started. They came in house did a little spraying, a pre-treatment I think and they said a spray to help with odor which I paid...
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Stanley Steemer Carpet Cleaning Service
#1328435
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Stanley Steemer - Wet carpets

They left our carpets so wet that by the 3rd day we had to buy expensive ozone air purifiers to rid the house of the sour smell of the carpets. See my review on their duct cleaning job, buyer bewate they say....never again will i use this company.
Product
Stanley Steemer Carpet Cleaning Service
#1261396
Stanley Steemer - DO NOT LET THEM CLEAN YOUR AIR DUCTS !!!
Stanley Steemer - DO NOT LET THEM CLEAN YOUR AIR DUCTS !!!
Stanley Steemer - DO NOT LET THEM CLEAN YOUR AIR DUCTS !!!
Stanley Steemer - DO NOT LET THEM CLEAN YOUR AIR DUCTS !!!
They came down from Traverse City, we live in michigan. They cleaned our carpets but left them so wet they were still damp after 2 days and developed a dank sour smell. We had to buy 2 home air purifiers to get the smell out. The very worse was they made us all,...
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3.0
Product
Stanley Steemer Carpet Cleaning Service
I didn't like
  • Job they did
#1256594
DO NOT HIRE STANLEY CARPET KLEENERS TO CLEAN YOUR CARPETS!!!!! With my last experience, they were very careless. They damaged and put dent all along the walls in my hallway. The damage was a corner edge measuring 2-3 inches high and 1-2 inches wide. Which I was accused...
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1.0
Product
Stanley Steemer Carpet Cleaning Service
I didn't like
  • Attitudes of management
#1251224
Carpet cleaned on April 30 2018 .I asked techs why it was not cleaned at edges and in hallway. Got the same answer it is the wear pattern and cannot be cleaned. I got out the cleaner and guess what, it came clean. I had used them several years ago and this did not...
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Product
Stanley Steemer Carpet Cleaning Service
#1245351
When the carpet dried it looked the same I had the scotch guard and deodorizer also it cost me 639.25 dollars I should of got right back with them now it’s getting dirty faster since they cleaned it and the carpet isn’t even 2 years old! I wont ever use them again I am...
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Product
Stanley Steemer Carpet Cleaning Service
#1232873