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I GOT AN ESTIMATE OF $400 DOLLARS AND BY THE TIME THEY ADDED ALL THE EXTRAS, IT CAME TO $745.00. AND THIS WAS TOLD TO ME AFTER THE JOB WAS DONE. WHAT COULD I DO AT THIS POINT? THE GROUT ON THE BATHROOM FLOOR TILE IS STILL DARK. THE SOFA STILL HAS AN ODOR. I WAS...
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Anonymous
Anonymous

1. Stop screaming ; no more capital letters except at the beginning of a sentence or when referencing a proper noun.2. Replace the grout. Grout is the biggest pain in the nec...

#1070358
the three rooms for 99 is fake. also, they will tell you that you need to have extra service, protections, etc. we had one large room and one small living room to equal 3 rooms, It does not work like that. it was too late to hire someone else so we went along with it....
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#1065536
Vehicle 2473 On Tuesday, June 20, 2017 in the early afternoon I drove north on 7 Highway toward Lansing, Kansas. Vehicle 2473 cut across the highway and nearly caused a wreck heading north. The average speed on 7 highway in that area is 65 mph plus. 2473 was in a hurry...
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Anonymous
Stanley

When you see a steamboat get the *** out of the way

#1064125

Stanley Steemer Floor Cleaning Service Review

Stanley Steemer
#1029080
1.6
Details
Stanley Steamer does a quick mediocre job. The first thing the employee did was to ask to use my bathroom. They quickly went through the rooms. They did not lift up most of the furniture and the carpets didn't look any better than if I did them myself. I would nor recommend this company.
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Stanley Steemer Carpet Cleaning Service Review

Stanley Steemer
#1019605
5.0
Details
I was charged twice, and not refunded cash very displeased. I got my carpets cleaned and was charged twice. They claimed they gave me my money back not true my cash card never recieved it. The guy was so itchy swiping twice anyways im done with them there are other capet cleaners I was a loyal for years doin business not anymore
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Stanley Steemer Carpet Cleaning Service Review

Stanley Steemer
#1010688
1.1
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Stanley sterner Melbourne Florida After spending over 500 dollars and calling after 3 months about a area rug which is staining I am told this company is only responsible for 10 days. I guess the scotch guard protection doesn't last for 90 days Horrible service. Don't use
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Advertised vs Delivered
Customer service
Discounts and Special Offers
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Exchange, Refund and Cancellation Policy
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Product or Service Quality
Reliability
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Turnaround Time
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Stanley Steemer Floor Cleaning Service Review

Stanley Steemer
#986951
Brought in Dirty equipment, horrible job. Broke my kitchen faucet. Carpet is soaking wet. NO professionals. Didn't seem to know what they were doing. After I began video taping they decided to redo the whole house as they had "forgotten" to pretreat. Never again!!
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While the two men were working on the stairs, I heard a loud noise. I heard the one man say how did you do that. After they were finished, we went to look to see how clean it was, there was a large gouge on the woodwork. I said omg, what happened to the wood? The one...
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#1059325
Before they returned I used my bissell and it pulled up about 5 cups of fluid. When they returned to re vacuum they told me the rug was just damp. I showed them the bissell container and they didn't know what to say. Plus the water extracted was brown, not clear. I...
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Anonymous
Anonymous

Was anything done about this? I just had my carpets cleaned by them and they ruined one room. They have been there three times now & said they will refund me the cost of the...

#1052088
Did a terrible job. I had fabric softener on my carpet that didn't even come out. Fabric softener!!!!!! The technician sold services to my father-in-law who I had let them in when I had already stated on my order form that I wanted nothing extra done! Was told I was...
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Ksaravitz
Ksaravitz

I would have left zero stars but it didn't allow me to do so. Very, very, very displeased customer.

1.0
#1052004
I called Stanley Steemer based solely on their name. I was not happy with the first cleaning and after reading my survey on their service, they sent s different crew to address the still dirty areas. The second crew showed up and within a minute told me that these...
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Anonymous
Anonymous

Stanley Steemer did not remove my expensive wool rug carpet stains but opted to set them with hot water. The technician has been there about 15 years. I wondering who does his...

#1050707
The price changed several times after they started and was told later did not include everything. Cleaning satillio tile requiries sealing tile .they moved furniture,did not put back ,so there was a large area not done due to furniture not where it was supposed to be...
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1.6
#1050648
This is a customer relations review. I was given a price over the phone, site unseen. I asked for 3 rooms and a hallway. I also mentioned a small stain at the entrance of a 4th room. I was told they only do whole rooms and it would be an additional $34. I commented...
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2.8
#1050268
Had carpets and sofa/ottoman cleaned now i have noticed bugs!!! A couple different kinds. I dont know what kind they are..but gross!! I am a clean freak and have never had bugs in carpet or sofa or anywhere in my home for that matter....i noticed the bugs and after a...
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2.0
#1050071