I was so disappointed in the services I received today. Carpet cleaning, fine, but wood floor cleaning NO I think my wood floors are damaged beyond repair. I scheduled this service because I had a great experience previously but whatever was used today has damaged my...Read more
been a customer many times and this last job your crew ripped me off, leaving me with dirty carpets. BAD new travels fast..... someone needs to contact me or next step the BBB.You always had a great name and now its all down hill. A company cannot push a customer off....Read more
I didn't like
- Cleaning of carpets
- General manager
- Carpet cleaning
We had Stanley Steemer come to our home to clean our family room, living room and bedroom. We moved ALL of the furniture except the 2 sofas and the bed (which was on sliders for them). We paid extra to have to carpets in the living room and family room deodorized...Read more
I didn't like
- That we had to replace our carpeting
Stanley Steemer - Liars
I had Stanley steamer out to clean my grout. I was told they could get it clean, and when they were finished it still looked the same. Called to complain and the owner then called me and cursed me out. Very professional! I have called corporate 3 times, and have had no response.
Stanley Steemer - Rushed job
I had 2 rooms to clean, deodorize and protect. 1 hallway and area rug. All that was done in 27 minutes? Even though it says 20 min at least per room on their website. Half of the carpet was dry. All the stains are still there. It's like I never had it cleaned. Don't waste ur money, instead go to HomeAdvisor.com and hire a local pro. Wish I had done that instead of hiring Stanley Steamer.
Stanley Steemer - Over charged, didn't move furniture
Charge me extra for a Room that wasn't any larger than a hallway. Said they would move furniture but only moved a couple chairs and a small table. The manager at Palm Desert Eric was extremely rude
Stanley Steemer Floor Cleaning Service Review
Stanley Steamer does a quick mediocre job. The first thing the employee did was to ask to use my bathroom. They quickly went through the rooms. They did not lift up most of the furniture and the carpets didn't look any better than if I did them myself. I would nor recommend this company.
Geraldine Austin is my grandmother who wanted Stanely Steamer in Milwaukee to clean her carpets again like the year before. My Aunt told the supervisor not to move table in the corner of the living room because it never gets moved and the area under it does not get...Read more
Stanley steamer is into scamming customer, they come to your house at a time that was scheduled N they do a rush job there in your house 30 minutes at the most are out leave me your carpet soaking wet and none of the furniture or anything was moved to clean around the...Read more
Stanley Steemer (Grand Rapids MI) was scheduled to clean my carpet and I was told twice I would receive a call when they were in-route. That didn't happen. Once here, I moved 2 pieces of furniture they should have moved. They were done in FIVE minutes and charged $99....Read more
Byron Center, Michigan
- Came on day promised
On June 15th, 2 workers came to my house. I told them I wanted all the tile in my home done. One worker told the other worker to go out to the truck and get the grouter. After the work was finished I was presented with a charge of $1,000.00 My house is not that big!!!...Read more
- Fairly good job of work
I didn't like
- Attitude of one worker
I GOT AN ESTIMATE OF $400 DOLLARS AND BY THE TIME THEY ADDED ALL THE EXTRAS, IT CAME TO $745.00. AND THIS WAS TOLD TO ME AFTER THE JOB WAS DONE. WHAT COULD I DO AT THIS POINT? THE GROUT ON THE BATHROOM FLOOR TILE IS STILL DARK. THE SOFA STILL HAS AN ODOR. I WAS...Read more
the three rooms for 99 is fake. also, they will tell you that you need to have extra service, protections, etc. we had one large room and one small living room to equal 3 rooms, It does not work like that. it was too late to hire someone else so we went along with it....Read more
Vehicle 2473 On Tuesday, June 20, 2017 in the early afternoon I drove north on 7 Highway toward Lansing, Kansas. Vehicle 2473 cut across the highway and nearly caused a wreck heading north. The average speed on 7 highway in that area is 65 mph plus. 2473 was in a hurry...Read more
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