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1.2

The great reviews about the professional technicians were different from my experience. When I mentioned the 40% discount that had been advertised on the internet, I was told, with prodding, that I could get a 10% senior discount.

The prices were actually higher than the Hagoppian cleaners. Based on the good reviews I read, I scheduled an appointment. I was asked if my residence had an outside water connection, was told that my room size was too large and that I would have to pay extra for rooms over 300 square feet, and was asked if I wanted the technicians to move a lightweight chaise in my bedroom in order to clean. I didn't have stubborn stains or marks in my carpet.

The final price I got from the technicians was more than I had agreed to over the phone. One of the technicians kept indicating he could "take care" of moving chairs out of the rooms as if he was soliciting for cash for a deal. I dismissed this very unprofessional group from my home without getting any service done.

I called Hagoppian Carpet cleaners and got a price that was $60 less and a super great and clean job. Their professional trucks didn't require I have any connections to my water lines.

Reason of review: I didn't have to use the service..

Stanley Steemer Cons: Unprofessional, Lack of truck resources.

Location: Southfield, Michigan

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