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I saw the ad for the $99 special and went on-line to order it, also I told them I needed the stairway cleaned also, they told me the price would be $173, so I emailed back and said what happened to the $99 special and they said it would be applied at time of service....
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Anonymous
wantobe

WOW what a screwed up comp.

Anonymous
Morons of the internet

It’s and directly in the thing $99 special is for one room or where ever you live it could be different. But it’s normally one room you add extra rooms the $99 special doesn’t...

Terryville, Connecticut
#538890
Stanley Steemer Crushed My Cat's Foot
On August 27th, Stanley Steemer come to our home to clean the carpet in our basement. They were 20 minutes early and we didn't have time to get the cats out of the way. We told them very clearly - be careful with the cats. They started the job immediately, obviously...
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gbert
gbert

The cat is your responsibility. I have used Stanley Steemer, they are very qualified and careful. You should have removed all animals prior to the start.

1.0
I didn't like
  • Severely injured my cat
#1355004
Stanley Steemer - DO NOT LET THEM CLEAN YOUR AIR DUCTS !!!
Stanley Steemer - DO NOT LET THEM CLEAN YOUR AIR DUCTS !!!
Stanley Steemer - DO NOT LET THEM CLEAN YOUR AIR DUCTS !!!
Stanley Steemer - DO NOT LET THEM CLEAN YOUR AIR DUCTS !!!
They came down from Traverse City, we live in michigan. They cleaned our carpets but left them so wet they were still damp after 2 days and developed a dank sour smell. We had to buy 2 home air purifiers to get the smell out. The very worse was they made us all,...
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3.0
I didn't like
  • Job they did
#1256594
Almost twice the quoted price and was there a total of 23 minutes. the spots were all there when they left. they charged .78 cents a square foot and the guy was going to call 30 mins before he arrived but did not therefore my assistant was closer so she met him and I...
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1.3
#1336731
Stanley Steemer - Most unprofessional team they’ve ever sent.
Stanley Steemer - Most unprofessional team they’ve ever sent.
Stanley Steemer - Most unprofessional team they’ve ever sent.
Stanley Steemer - Most unprofessional team they’ve ever sent.
I’ve used Stanley Steemer over many years with good results. Unfortunately it’s always different men on each visit. But this last cleaning On March 2018 was very unprofessional. The team consisted of a friendly young woman who showed lack of experience and was very...
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Anonymous
This idiot thinks she slick

First of all that can’t be from the machine they used it doesn’t go up that high. It stays low to the frown so you clearly did it to your own wood.

2.9
#1234654
I had my carpets cleaned and paid for deodorizer- $67.00 for deodorizer that smelled like musk-called them and said they can have someone come back in 3 weeks -i said no I want a refund- he could not do that -then he said he had no manager and finally he offered for...
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1.6
I didn't like
  • Carpet cleaning and tile cleaning
  • See what i wrote- deodorizer smelled musty- was to get refund
  • False assurances
#1380126
Stanley Steemer - Stanley Steamer destoried my Hardwood floor
Stanley Steemer - Stanley Steamer destoried my Hardwood floor
Stanley Steemer - Stanley Steamer destoried my Hardwood floor
Thought I'd try having Stanley Steamer clean my pre-finished hardwood floors. They looked cleaner and shinier at first when they left , but the morning I started noticing blotchy finishes, & missed spots. I called and they said they couldn't redo them for another week....
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Anonymous
Jlk

The exact same thing happened to me & my floors are only three years old! They want to come back out to “fix it” but I’m hesitant. Not sure what to do at this point. Has any...

Anonymous
Anonymous

Customers like you are the reason why many company's won't touch hardwood floors. Old aged floors, probably damaged already. Just looking to put the bill of replacing them on ...

1.3
I liked
  • Workmen were polite
I didn't like
  • Did not have the knowledge to not do damage to my floor
#1032038
I had Stanley Steemer out to use a 500 dollar gift card which was given due to them causing over 6,000 in damages to My house on the prior Visit, after missing the 1st appointment Not calling til after I called & emailed many times asking where the guy was going to...
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On Tuesday, 9/18, I had my scheduled appointment. I was quoted $235 for about 10 tiles in the half bath, and in the full bath all the tiles in the walls and shower. This included the sealing of the grout. This quote was in writing. When they arrived, he said it would...
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1.3
#1361070

Contact Stanley Steemer

Mailing Address:
Stanley Steemer International, Inc.
5500 Stanley Steemer Parkway
Dublin, OH 43016
USA
Phone:
(800) 783-3637
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Stanley Steemer - Very poor

They showed up at my house with a broken machine wasted almost 4 hours of my wife's time And then they lied and told their office that we were never home we have pictures of the equipment in our home attempting to try to do a job
#1380409