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They arrived on time and was very quick with services, but the quality of cleaning was terrible. Tile looks great, but the grout is only slightly better than before. I showed the gentleman my test area that I cleaned by hand, and the difference in the grout that they...
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#1308276
I had them do a encapsulate on my air system . They sprayed it all over my doors my new floor on walls just every where. Due to faulty equipment left screws in my driveway I had a flat then when I came home the next day my air system has quit working. I called the...
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#1308108
I was told they would move my furniture, but when I asked them to move two light weight book shelves they said they don't do that. Just the day before when I made the appointment I was assured that they would move my furniture if all my nick knacks were removed. I took...
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#1301079
We have had our carpets for over 2 yrs now so they are not that bad but I can’t even tell we got them cleaned. The matte is still worn down and I expected the cleaning to give some fluff back into them but not so. I really didn’t like that the workers wore shoes...
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3.3
#1291973
They would not stand behind there work after two attempts at cleaning my furniture they were not able to remove the smell. I asked for a refund, i was told after calling for four days that they DON,T guarantee there work and thats the best they could do was a gift...
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3.0
#1285314
We are moving into an apartment and contacted Stanley Steemer to clean 2 rooms and a hallway. Scheduled time was agreed upon, and then the next morning customer service called to cancel claiming technician illness. We advised to cancel service not wanting to reschedule...
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3.0
I didn't like
  • Customer service
  • Customer serivce
#1281828
I was quoted 150 dollars and my floors were small a little front room and breakfast room. When the men arrived I told them no add ons. They gave me a sales pitch and the price went from 150 to 650. I said _____ no! The lowered it to 350 I said okay when they promised...
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#1276260
Completely Dishonest Outfit. They came to my home to perform an initial assessment for drying out and restoration of water damage due to rain damage. They initially told me they’d have to tear out all the dry wall, moulding and insulation allowing for drying of the...
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#1268632
A week ago I put in on line that I wanted 3 rooms cleaned and a area rug. Put today’s date down and time being 2 pm to later. Received a email welcome to the family. I rushed home no one showed so I called your 1-800 number well it seems in never went into your system....
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1.1
#1267605
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Stanley Steemer - Wet carpets

They left our carpets so wet that by the 3rd day we had to buy expensive ozone air purifiers to rid the house of the sour smell of the carpets. See my review on their duct cleaning job, buyer bewate they say....never again will i use this company.
#1261396