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They gave me an online written quote of about $235. When the guys arrived they said the quote was incorrect and it was over $400. The color sealant they use on my grout was all over my tiles to shower walls was still dirty they did a horrible job. Online they asked if...
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#1363785
On Tuesday, 9/18, I had my scheduled appointment. I was quoted $235 for about 10 tiles in the half bath, and in the full bath all the tiles in the walls and shower. This included the sealing of the grout. This quote was in writing. When they arrived, he said it would...
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1.3
#1361070
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Stanley Steemer - Long time customer

Gina in the front office rude need to get rid of her she could care less about customers in the last couple years customers services gotten worse carpet service has gotten worse they half *** do carpet very unhappy with their service and I've been using them for 27 years never use them again done with them
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1360773
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Stanley Steemer - Review

Not satisfied with there carpet cleaning. Carpet still looks the same as before. Do not recommend there services
#1355700
Stanley Steemer Crushed My Cat's Foot
On August 27th, Stanley Steemer come to our home to clean the carpet in our basement. They were 20 minutes early and we didn't have time to get the cats out of the way. We told them very clearly - be careful with the cats. They started the job immediately, obviously...
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1.0
I didn't like
  • Severely injured my cat
#1355004
This is my third time with Stanley carpet cleaning sinc 2009. I always get my discount , they’re nice and provide answers to my questions. Have not yet used my setback dince they do a great job. The two gentlemen come and advise what they will do including moving the...
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5.0
#1344312
Stanley steemer is probably the best cleaning service out there ; BUT, you must not get sucked in to their extra charges on sanitizer and scotch guard Those services are diluted down with water and a waste of money ! All u need is the cleaning only. Don’t let the...
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Anonymous
Anonymous

This is a bunk comment. There is no reason for the crew to 'water down" the product. It is no benefit to them. Repeat customers are based on results. There is always the *** c...

2.1
#1343323
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Stanley Steemer - Can’t trust them

I called the Maryland heights store in St. Louis talked and was quoted a price over phone of $90. The technician came over and nickeled and dimed my wife and charged us $286. Lady over phone said they would move furniture yeah they didn’t. Talked to Matt Keller there so called manager very unprofessional and didn’t care that we were ripped off. Don’t use Stanley steamer
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1342569
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Stanley Steemer - The $99 Merry-Go-Round

Its impossible to find out if their is a $99 special because they will tell you everything but it.
#1341484

Contact Stanley Steemer

Mailing Address:
Stanley Steemer International, Inc.
5500 Stanley Steemer Parkway
Dublin, OH 43016
USA
Phone:
(800) 783-3637
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Almost twice the quoted price and was there a total of 23 minutes. the spots were all there when they left. they charged .78 cents a square foot and the guy was going to call 30 mins before he arrived but did not therefore my assistant was closer so she met him and I...
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1.3
#1336731