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Stanley Steemer - HORRIBLE tile cleaning
Stanley Steemer - HORRIBLE tile cleaning
Stanley Steemer - HORRIBLE tile cleaning
Stanley Steemer - HORRIBLE tile cleaning
There's not enough words to describe how upset I am. Let me be clear - this is not about the technicians...they did a great job - its about the BROKE equipment they used on our tile. The carpet looks great. Upon paying (and as the tile started to dry) I noted some...
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#1395874
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Stanley Steemer - Very poor

They showed up at my house with a broken machine wasted almost 4 hours of my wife's time And then they lied and told their office that we were never home we have pictures of the equipment in our home attempting to try to do a job
#1380409
I had my carpets cleaned and paid for deodorizer- $67.00 for deodorizer that smelled like musk-called them and said they can have someone come back in 3 weeks -i said no I want a refund- he could not do that -then he said he had no manager and finally he offered for...
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1.6
I didn't like
  • Carpet cleaning and tile cleaning
  • False assurances
  • See what i wrote- deodorizer smelled musty- was to get refund
#1380126
From the time they arrived it was high pressure from them to do more than we wanted, we told them no just clean the carpets, well they did and they did it very fast and not that good of a job getting it that clean especially the traffic areas , my friend said they did...
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#1377218
I had Stanley Steemer out to use a 500 dollar gift card which was given due to them causing over 6,000 in damages to My house on the prior Visit, after missing the 1st appointment Not calling til after I called & emailed many times asking where the guy was going to...
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They gave me an online written quote of about $235. When the guys arrived they said the quote was incorrect and it was over $400. The color sealant they use on my grout was all over my tiles to shower walls was still dirty they did a horrible job. Online they asked if...
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On Tuesday, 9/18, I had my scheduled appointment. I was quoted $235 for about 10 tiles in the half bath, and in the full bath all the tiles in the walls and shower. This included the sealing of the grout. This quote was in writing. When they arrived, he said it would...
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1.3
#1361070
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Stanley Steemer - Long time customer

Gina in the front office rude need to get rid of her she could care less about customers in the last couple years customers services gotten worse carpet service has gotten worse they half *** do carpet very unhappy with their service and I've been using them for 27 years never use them again done with them
1.0
Details
Advertised vs Delivered
Billing Practices
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
#1360773
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Stanley Steemer - Review

Not satisfied with there carpet cleaning. Carpet still looks the same as before. Do not recommend there services
#1355700
Stanley Steemer Crushed My Cat's Foot
On August 27th, Stanley Steemer come to our home to clean the carpet in our basement. They were 20 minutes early and we didn't have time to get the cats out of the way. We told them very clearly - be careful with the cats. They started the job immediately, obviously...
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gbert
gbert

The cat is your responsibility. I have used Stanley Steemer, they are very qualified and careful. You should have removed all animals prior to the start.

1.0
I didn't like
  • Severely injured my cat
#1355004