Kingston, Saint Andrew Parish
1 comment
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The WORST experience I have had in a very long time.Both in terms of the job done and the customer service.

After returning a totally unclean rug TWICE I was transferred and passed around, calls not returned and generally rude customer service. The rug is filthy, I am $140 out of pocket and I will have to send the rug out to someone who actually can clean it. They had the gall to offer me $40 back!

Frankly, and it was plainly obvious on the phone, they didn't care.This franchise needs some lessons in cleaning AND customer service

Review about: Stanley Steemer Carpet Cleaning.

Review #786921 is a subjective opinion of a user.

1.0
Reliability
Staff
Exchange, Refund and Cancellation Policy
Customer service
Reason of Review / Monetary Loss Bad quality / Not specified
Preferred solution Not specified

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Anonymous
#1148263

Red Dye is almost always permanent! Keep the red juice off the carpet and you'll still be a *** but at least you won't have stains

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