Review about Stanley Steemer Carpet Cleaning from Kingston, Saint Andrew Parish

116 of 403 Stanley Steemer reviews

The WORST experience I have had in a very long time.Both in terms of the job done and the customer service.

After returning a totally unclean rug TWICE I was transferred and passed around, calls not returned and generally rude customer service. The rug is filthy, I am $140 out of pocket and I will have to send the rug out to someone who actually can clean it. They had the gall to offer me $40 back!

Frankly, and it was plainly obvious on the phone, they didn't care.This franchise needs some lessons in cleaning AND customer service

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Customer service
Reliability
Exchange, Refund and Cancellation Policy
Staff

Reason of review:
Bad quality
Product or service
Stanley Steemer Carpet Cleaning
Review category
Household Services
review #786921

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116 of 403 Stanley Steemer reviews
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Anonymous

Apr 22 #1148263

Red Dye is almost always permanent! Keep the red juice off the carpet and you'll still be a *** but at least you won't have stains

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