Review about Stanley Steemer Carpet Cleaning from Kingston, Saint Andrew Parish
The WORST experience I have had in a very long time.Both in terms of the job done and the customer service.
After returning a totally unclean rug TWICE I was transferred and passed around, calls not returned and generally rude customer service. The rug is filthy, I am $140 out of pocket and I will have to send the rug out to someone who actually can clean it. They had the gall to offer me $40 back!
Frankly, and it was plainly obvious on the phone, they didn't care.This franchise needs some lessons in cleaning AND customer service
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- Reason of review:
- Bad quality
- Product or service
- Stanley Steemer Carpet Cleaning
- Review category
- Household Services
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