We had a "window" for appointment for water extraction from 12:00 a 4:00 P.M. No one showed up.
At almost 4:00, someone called to say the crew was tied up and could they come in a few hours? I was livid. Why wait until almost time to be here to call and say they can't come. To say I am pissed is a gross understatement!
Don't call Stanley Steemer unless you don't really care if they show up or not. So bad. Er unprofessional. I called Service Master and we have an appointment first thing Monday morning.
Hopefully, they will show up.
You know, it is true. Everybody wants to work until they get a job.
Review about: Stanley Steemer Customer Care.
Reason of review: Poor customer service.