The crew showed up today to fulfil an internet order. one carpet and one sofa.
They saw the sofa had a 3' x 4" chaise extension on one end. They tried to raise the price and charge me for a sectional. Oldest scam in the industry. I told them they could do anything they wanted for 147 dollars.
The guy called his "boss" and came back and told me he could only clean part of the sofa. I gave them the boot. They said "sorry for the inconvenience," as if what they did was a mistake instead of a clear attempt to cheat me.
IF YOU ENGAGE STANLEY STEEMER, THE FIRST THING THEY WILL DO WHEN THEY GET INTO YOUR HOUSE IS TO TRY TO CHARGE YOU MORE, EITHER BECAUSE THE ROOM IS BIGGER, OR THE SOFA IS REALLY A SECTIONAL, OR YOU HAVE TOO MUCH FURNITURE, OR YOU DIDN'T VACUUM, OR WHATEVER. ANYONE WHO USES STANLY STEEMER DESERVES WHAT THEY GET!
Product or Service Mentioned: Stanley Steemer Cleaning Service.
Reason of review: Pricing issue.
Preferred solution: Let the company propose a solution.
I didn't like: Trying to cheat me.