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Stanley steamer is into scamming customer, they come to your house at a time that was scheduled N they do a rush job there in your house 30 minutes at the most are out leave me your carpet soaking wet and none of the furniture or anything was moved to clean around the...
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1.0
#1076001
Stanley Steemer (Grand Rapids MI) was scheduled to clean my carpet and I was told twice I would receive a call when they were in-route. That didn't happen. Once here, I moved 2 pieces of furniture they should have moved. They were done in FIVE minutes and charged $99....
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1.4
Byron Center, Michigan
I liked
  • Came on day promised
#1074276
On June 15th, 2 workers came to my house. I told them I wanted all the tile in my home done. One worker told the other worker to go out to the truck and get the grouter. After the work was finished I was presented with a charge of $1,000.00 My house is not that big!!!...
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2.5
I liked
  • Fairly good job of work
I didn't like
  • Attitude of one worker
#1071362

Stanley Steemer - Rushed job

Stanley Steemer
#1053102
1.0
Details
I had 2 rooms to clean, deodorize and protect. 1 hallway and area rug. All that was done in 27 minutes? Even though it says 20 min at least per room on their website. Half of the carpet was dry. All the stains are still there. It's like I never had it cleaned. Don't waste ur money, instead go to HomeAdvisor.com and hire a local pro. Wish I had done that instead of hiring Stanley Steamer.
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Stanley Steemer - Over charged, didn't move furniture

Stanley Steemer
#1050758
1.6
Details
Charge me extra for a Room that wasn't any larger than a hallway. Said they would move furniture but only moved a couple chairs and a small table. The manager at Palm Desert Eric was extremely rude
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Stanley Steemer Floor Cleaning Service Review

Stanley Steemer
#1029080
1.6
Details
Stanley Steamer does a quick mediocre job. The first thing the employee did was to ask to use my bathroom. They quickly went through the rooms. They did not lift up most of the furniture and the carpets didn't look any better than if I did them myself. I would nor recommend this company.
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Stanley Steemer Carpet Cleaning Service Review

Stanley Steemer
#1019605
5.0
Details
I was charged twice, and not refunded cash very displeased. I got my carpets cleaned and was charged twice. They claimed they gave me my money back not true my cash card never recieved it. The guy was so itchy swiping twice anyways im done with them there are other capet cleaners I was a loyal for years doin business not anymore
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I GOT AN ESTIMATE OF $400 DOLLARS AND BY THE TIME THEY ADDED ALL THE EXTRAS, IT CAME TO $745.00. AND THIS WAS TOLD TO ME AFTER THE JOB WAS DONE. WHAT COULD I DO AT THIS POINT? THE GROUT ON THE BATHROOM FLOOR TILE IS STILL DARK. THE SOFA STILL HAS AN ODOR. I WAS...
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Anonymous
Anonymous

1. Stop screaming ; no more capital letters except at the beginning of a sentence or when referencing a proper noun.2. Replace the grout. Grout is the biggest pain in the nec...

#1070358
the three rooms for 99 is fake. also, they will tell you that you need to have extra service, protections, etc. we had one large room and one small living room to equal 3 rooms, It does not work like that. it was too late to hire someone else so we went along with it....
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#1065536
Vehicle 2473 On Tuesday, June 20, 2017 in the early afternoon I drove north on 7 Highway toward Lansing, Kansas. Vehicle 2473 cut across the highway and nearly caused a wreck heading north. The average speed on 7 highway in that area is 65 mph plus. 2473 was in a hurry...
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Anonymous
Stanley

When you see a steamboat get the *** out of the way

#1064125
While the two men were working on the stairs, I heard a loud noise. I heard the one man say how did you do that. After they were finished, we went to look to see how clean it was, there was a large gouge on the woodwork. I said omg, what happened to the wood? The one...
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#1059325
Before they returned I used my bissell and it pulled up about 5 cups of fluid. When they returned to re vacuum they told me the rug was just damp. I showed them the bissell container and they didn't know what to say. Plus the water extracted was brown, not clear. I...
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Anonymous
Anonymous

Was anything done about this? I just had my carpets cleaned by them and they ruined one room. They have been there three times now & said they will refund me the cost of the...

#1052088
Did a terrible job. I had fabric softener on my carpet that didn't even come out. Fabric softener!!!!!! The technician sold services to my father-in-law who I had let them in when I had already stated on my order form that I wanted nothing extra done! Was told I was...
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Ksaravitz
Ksaravitz

I would have left zero stars but it didn't allow me to do so. Very, very, very displeased customer.

1.0
#1052004
I called Stanley Steemer based solely on their name. I was not happy with the first cleaning and after reading my survey on their service, they sent s different crew to address the still dirty areas. The second crew showed up and within a minute told me that these...
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Anonymous
Anonymous

Stanley Steemer did not remove my expensive wool rug carpet stains but opted to set them with hot water. The technician has been there about 15 years. I wondering who does his...

#1050707