filters
state:
Show
city:
Show
product:
Show
RECEIVED SERVICE ABOUT 3 WEEKS AGO. EACH TIME I LOOK AT THE CLEANING DONE I AM MORE THAN PLEASED. I WAS WAITING FOR A RESPONSE EMAIL BUT I DID NOT RECEIVE SO THIS IS WHY I AM EMAILING YOU. ONE YOUNG MAN IN PARTICULAR HIS NAME WAS ISSAC (I JUST DO NOT RECALL HIS LAST...
Read more
#1261151
Stanley Steemer - DO NOT LET THEM CLEAN YOUR AIR DUCTS !!!
Stanley Steemer - DO NOT LET THEM CLEAN YOUR AIR DUCTS !!!
Stanley Steemer - DO NOT LET THEM CLEAN YOUR AIR DUCTS !!!
Stanley Steemer - DO NOT LET THEM CLEAN YOUR AIR DUCTS !!!
Stanley Steemer - DO NOT LET THEM CLEAN YOUR AIR DUCTS !!!
They came down from Traverse City, we live in michigan. They cleaned our carpets but left them so wet they were still damp after 2 days and developed a dank sour smell. We had to buy 2 home air purifiers to get the smell out. The very worse was they made us all,...
Read more
4.0
I didn't like
  • Job they did
#1256594
Show

Stanley Steemer - They do change the number of rooms.

I have used them for years. Seems crews have to verify square footage and estimate number of rooms before starting work. People at call centers never seem to know what they are doing. But they do keep record of each visit and I refer back to previous visit when same area is being cleaned. They adjust to that previous price. A bit of hassle, but it works.
3.9
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Website
#1253383
Show

Stanley Steemer - Wondeeful, except for our stairs. The pictures will show.

Stanley Steemer - Wondeeful, except for our stairs. The pictures will show.
Stanley Steemer - Wondeeful, except for our stairs. The pictures will show.
Stanley Steemer - Wondeeful, except for our stairs. The pictures will show.
Stanley Steemer - Wondeeful, except for our stairs. The pictures will show.
I pointed this out but was told it just needed to dry. This is clearly missed. Please send someone out to correct this. Thank you.
2.3
Details
Value for money
Warranty
Website
#1252788
DO NOT HIRE STANLEY CARPET KLEENERS TO CLEAN YOUR CARPETS!!!!! With my last experience, they were very careless. They damaged and put dent all along the walls in my hallway. The damage was a corner edge measuring 2-3 inches high and 1-2 inches wide. Which I was accused...
Read more
1.0
I didn't like
  • Attitudes of management
#1251224
Show

Stanley Steemer - Stolen medication

Stanley Steemer - Stolen medication
Stanley Steamer Rep stole an entire bottle of hydrocondone from the medicine drawer in my bathroom. Waiting to hear back from company presently
3.2
Details
Advertised vs Delivered
Customer service
Discounts and Special Offers
Diversity of Products or Services
Price Affordability
Product or Service Quality
Reliability
Service Scheduling
Staff
Turnaround Time
Value for money
Warranty
Website
#1250531
5/2/18 I had my couch, love seat, throw pillows, and 2 small area rugs cleaned. The couch and love seat do not look much better than they did before. The service person got water all over my hardwood floors , and himself. I was charged $292.00 and was never offered a...
Read more
Anonymous
Tom

Anyone would have to be mentally retarded to use stanley steamer after reading all the negative reviews!Thomassarc.com

This was absolutely the worst experience. Our furniture is ruined. It is as if they had something sharp on the part they were running over my white couch. It looked better BEFORE they damaged it. It’s not clean and they got s grease spot on it that will probably never...
Read more
1.6
#1248440
Carpet cleaned on April 30 2018 .I asked techs why it was not cleaned at edges and in hallway. Got the same answer it is the wear pattern and cannot be cleaned. I got out the cleaner and guess what, it came clean. I had used them several years ago and this did not...
Read more
#1245351
Stanley Steemer - Most unprofessional team they’ve ever sent.
Stanley Steemer - Most unprofessional team they’ve ever sent.
Stanley Steemer - Most unprofessional team they’ve ever sent.
Stanley Steemer - Most unprofessional team they’ve ever sent.
I’ve used Stanley Steemer over many years with good results. Unfortunately it’s always different men on each visit. But this last cleaning On March 2018 was very unprofessional. The team consisted of a friendly young woman who showed lack of experience and was very...
Read more
3.2
#1234654