I had my carpets cleaned a few days ago with the impression that I was to receive the special of $99.00 for 2 rooms and was told when I ordered online that pricing would be calculated on the day of service. Fine- got that.
What I was NOT told was that you could ONLY do 2 rooms and if you did more, you would not get the special and it all would revert back to regular pricing. The advertising is extremely misleading as if I had known that, I would have gone elsewhere. Wouldn't you think that the company would honor the special for the 2 rooms and then add on any additional costs for other areas cleaned? I also noticed the stairs did not look as clean as they normally do and the tech stated he had already raked it a few times - well rake it again until it is the way I want it as this is a really expensive service.
He also almost forgot to clean the entry way until right before I was about to pay, Oh yeah - oops....I paid for deodorizing which in and of itself is pricy but ok, worth it if you can actually smell it when the techs leave. I could barely detect that it had been done.
Just not pleased at all with this visit. I am a repeat customer and obviously have been satisfied in the past but I will think twice before coming back.
Review about: Stanley Steemer Cleaning Service.