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I've tried this company I think 3 times, I say think because it always turns into me calling them back because once the carpet dries I saw that it wasn't cleaned the way that I clean them when I do my own carpet. They're suppose to be professionals with an expertise in...
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#1103659
They came and did three rooms and a hallway in 45 minutes. That includes the time for them to set up. The guy came to me and said he would take his check now. I asked " your done already." He said " yes come see" . I said you moved the furniture and he said they did. I...
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1.1
#1100774
I had them come to my home for wood floor, grout and carpet cleaning. First they told me they could not do the floor because there was wax on it. We said we specifically asked about that before making an appointment and were told "no problem" we do that. They spent...
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1.4
#1099204

Stanley Steemer - My floors still look like *** my aunt pad for it stains eve

Stanley Steemer
#1102876
1.5
Details
Today at noon 204 terrys gap loop rd.the guys were nice but still stinks and stains
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Stanley Steemer - Bait and switch

Stanley Steemer
#1085089
On August 7 I called Stanley steemer for a price quote for a bedroom and living room. The young lady quoted $99.00 in spite of the senior and $25.00 any service discount. I will not hire a company that uses bait and switch tactics and does not honor its coupons. This is a lousy way to do business. I will never call them again.
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Stanley Steemer - Worse company ever

Stanley Steemer
#1070114
I tryed working for Stanley steamer they over worked us 12 hour shift only give us a10 percent of what they get we doing all the work i was told redos we dont get paid for i worked at one 2weeks before they pay you they told me i could not help my kids when there sick hurt they want you to work instead
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Stanley Steemer - Liars

Stanley Steemer
#1056903
1.0
Details
I had Stanley steamer out to clean my grout. I was told they could get it clean, and when they were finished it still looked the same. Called to complain and the owner then called me and cursed me out. Very professional! I have called corporate 3 times, and have had no response.
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Advertised vs Delivered
Customer service
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The cleaner took more time to pack and unpack his truck than he did to "clean" my carpet. It really doesn't look any cleaner than it did before he got here. Would NOT recommend this company to my worst enemy. What a waste of $106.05. He didn't clean up the water he...
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2.2
#1089694
We had a "window" for appointment for water extraction from 12:00 a 4:00 P.M. No one showed up. At almost 4:00, someone called to say the crew was tied up and could they come in a few hours? I was livid. Why wait until almost time to be here to call and say they can't...
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Anonymous
Anonymous

Because they probably didn't know until the very last minute they were going to miss the window. Not like they got up in the morning and planned to upset you.

#1083989
Got a price for cleaning carpet in large living room hall and bedroom of $125 less than 600 sf. Even had a coupon that said $33 per room. Their man arrived and took out a tape measure and claimed the dining area was a separate room Price went to $189 a significant...
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2.6
I liked
  • Came on day promised
I didn't like
  • Deceptive advertising
  • Bad attitude
#1083461
I was so disappointed in the services I received today. Carpet cleaning, fine, but wood floor cleaning NO I think my wood floors are damaged beyond repair. I scheduled this service because I had a great experience previously but whatever was used today has damaged my...
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#1080808
been a customer many times and this last job your crew ripped me off, leaving me with dirty carpets. BAD new travels fast..... someone needs to contact me or next step the BBB.You always had a great name and now its all down hill. A company cannot push a customer off....
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I didn't like
  • Work
  • At all
  • Carpet cleaning
#1080713
We had Stanley Steemer come to our home to clean our family room, living room and bedroom. We moved ALL of the furniture except the 2 sofas and the bed (which was on sliders for them). We paid extra to have to carpets in the living room and family room deodorized...
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Anonymous
P. Rich

I had stanley steemer come last week to clean a diet cola stain on my area rug in the bedroom. They came and cleaned the stain as best as they could. It didn't look any bette...

1.0
I didn't like
  • That we had to replace our carpeting
#1080434
Geraldine Austin is my grandmother who wanted Stanely Steamer in Milwaukee to clean her carpets again like the year before. My Aunt told the supervisor not to move table in the corner of the living room because it never gets moved and the area under it does not get...
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#1076419