Ultimately, a company can be no better than its worst employee. I had my rugs cleaned a few times thru the years and was quite please with the employee demeanor and performance..... but then came a duct cleaner named Goodwin out of Delray Beach FL.....never again will I allow such a rude PWT bigot in my house!!! Minor critism and suggestion resulted in retaliation with phobic slurs and hostile actions. A skinhead... The only thing missing was the white hood. And this guy said he was the manager! He even yelled at his helper with profanity. He went as far as daring me to call his boss! If you DO get your ducts cleaned....make sure you just say... NO Goodwins! 1292b8b



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