Stanley Steamer in Florence KY came to my residence two hours later than what I was told. They then tried to sell me several extras at very high prices. I was then told the deal I was scheduled for was not available..everything else was 35-45 dollars extra..will not use them again. This occurred on 11/7 /2011 around 2:00 pm in hebron, KY. After realizing I was not happy with the service they put some deordizer on carpet for free. They told me a two feet by ten feet walkway would be $38.00 more. What a rip. I think they would take advantage of people in any way possible..they should be investigated as a scam. I could only imagine how bad they would take advantage of the elderly...etc 12923f2
 Comments (1) |
| 1. Written by Stanley Steemer Management on November 17, 2011 from dublin, ohio, US We have contacted the only customer that we cleaned for in Hebron on 11/7/11. That customer stated that they did not post this complaint and in fact was very satisfied with our cleaning and the crew. Please contact us directly at 1-800-STEEMER (1-800-783-3637) with any questions or concerns you may have. We take great pride in our service and anytime there is an unhappy customer we always try to work with that customer to address their concerns and when that particular customer back. |
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| Comments on Showed up late...didn't get the advertised deal...tried to sell me 5 different extra things | |
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