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Updated by user May 01, 2016

The machine I rented was from ACE Hardware here in Tallahassee FL listen to the staffs directions and you will have clean carpets to , Stanley Steamer Sucks everything but dirt and stains !

Original review posted by user Apr 14, 2016

8 years ago I had Stanley steamer clean my caepets and they did a fine job based on this I hired them again thinking I would recieve a great job. They were horendous.

The worker came in and sprayed the carpet with some chemical and then waljed around with a black light and yellow glasses. He then gave me the glasses to look through to show me all the areas that floresed seen with ultraviolet light. Now remember you can' t see these areas without the light. Then told me it would cost extra to remove the areas.

Seeing thatcyou can't see them without a ultra violet light and knowing that neither I or my freinds will be using one to look at my carpwts I said no. I was more conserned about the stains and high trafic areas you could see. They did not remove one stain never improved the high traffic areas and charged me $ 132.00. I adked thextech when he was done , Is this all your going to do ?" He said that he and his partner were done.

They never used a brush never scrubed. They basically sprayed the floor quickly with a chemical and did a quick vaccum.

Stanley Steamer's rep when asked if he had a power brush said " Thats not us." After they left I rwnted a machine for $ 25.00 plus chemicals. My carpets now look great.Stanley steamer sucks.

Reason of review: Bad quality.

Location: Tallahassee, Florida

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Guest

Oh no they didnt use a "Power Brush"!?! Maybe in their professional knowledge they know something you don't. Just guessing but bristles would cause quite a bit of abrasion to carpet fibers maybe they use hot water at high PSI to clean........Maybe that's why they call it Hot Water Extraction.

Phoenix Kgy
reply icon Replying to comment of Guest-1148277

I know what dirt looks like and stains. When I was finished with rented machine following there directions the carpet was clean . Stanley steamer was a complete rip off , did not clean well.

Guest
reply icon Replying to comment of Phoenix Kgy

Let me guess, you think high traffic areas are just dirty right? It has nothing to do with the fact that you NEVER clean your carpets and now there is PERMANENT PHYSICAL damage to the carpet fibers.

You people always expect miracles because your are the ones who inadequately took care of your carpets. Bristles would destroy your carpet fibers. Vacuum, steam with high temperature and high PSI, then vacuum again.

That's the way It works. Chances are that your machine from ACE bleached your carpetime and you're too caught up with your infinite knowledge of carpet cleaning to realize this.

Guest
reply icon Replying to comment of Guest-1170625

If you want to spend 136.00 dollars for carpet cleaning that looks no better than before Stanley Steamer " cleaned " it knock your self out. And by the way the machine rented from ACE Hardware provided gental agitation, it was well designed. Stanley Steamer Sucks everything but dirt and stains.

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