Stanley Steemer Complaints

Stanley Steemer quoted me one price, came out and stated a different price, then wanted to charge me even more, $100 more than orginal quote. Even after the technician admitted th...

Stanley Steemer ruined the finish on my hardwood floors. Their customer service has been unresponsive and emails to their CEO, Bates, are unanswered. I plan to sue them to recover ...

I hired Stanley Steamers to come to my house and clean my carpets. I'd used them before and they did a great job. So when they came recently and suggested I try their new service...

I took my complaint direct to their offices in Delray Beach and if I had seen their office first, would never have let them into my house. Their offices are filthy and an untidy me...

My wife thought she would save me some work because I am 75 and always do the carpet cleaning. I agreed because I thought it might be good to get it steem cleaned instead of the sp...

Trust these people in my house? Not on your life after this incident on Linton Boulevard in Delray. I watched the driver of the Steemer air duct truck deliberately cut off another ...

We spent over $200 for Stanley Steamer to come clean three rooms in our home. I was at work but my husband was home to watch them clean and make sure they didn't go anywhere they w...

Seeing all of these reviews confirms exactly what I've telling my boss for 4 years. I should say ex boss. Ill tell you all right now they are commission based. Yep thats right, the...

Lousy cleaning and definitely don't fall for the deodorizer or stain retardant. All they want to do is charge charge charge instead of clean your carpets - don't fall for it cal...

We used Stanley Steemer on short notice and were disgusted with the service. Things got off to a bad start when they did not arrive within the allotted time. We wer...

These guys arrived within the time frame I was given. They cleaned the whole upstairs in less than an hour. My dad who is retired was there to let them in while I was at work. When...

Stanley steemer did a lousy job. The carpet that they cleaned was a little bit cleaner after they cleaned. It was the worst job of carpet clean I have seen. I do have to say they l...

I heard him say ***, so, this yellow van carpet cleaner one of the guys or both are anti semites. stay the *** out of the jewish neighborhoods, you anti semitic bums, nevermind you...

They stink lousy smelly guys, this guy was drinking, i smelled alcohol on his breath, the lead guy, maybe a ***, saiod he was going to fire him after i told him i smelled alcohol o...

I have owned a Stanley Steemer Franchise since 1977. I read some of the complaints and I was very shocked at what I was reading. The policy at Stanley Steemer Carpet Cleaners is ...

We had them out to clean one room/hallway/stairs that had 3 old dog urine stains in the room. After a full dose of deodorizer, it was more "fragrant" the next day. It was never r...

I scheduled them online. They showed up unannounced a day early. We had not finished picking up the whole house. They assured my wife who is disabled that they would pick everythi...

We paid for three room carpet cleaning and sanitizer. We spent over an hour moving furniture the night before except for three pieces.The service folks never moved a love seat or T...

I had a quote for three rooms. When they showed up they wouldn't clean our carpets unless we paid more than the quote. They said that the area rug cost more than the wall to wall...

LAST WEEK WE USED STANLEY STEAMER AS WE HAVE IN THE PAST . BUT UNFORTUNATLY THIS TIME THE 2 TECHS THEY SENT WERE MORE INTERESTED IN STEALING . THEY STOLE MY WIFE 2 RING VALUED AT $...

They had told my wife that they would arrive between 3-6 p.m. on Saturday. Well Saturday is here and it's about 5 p.m. and i give a courtesy call to the 1-800 # to make sure everyt...

Your TV ad "I could have saved this one" is so obnoxious it has the opposite effect on me. It completely turns me off on your service.Even now you make it difficult to send ...

After cleaning 3 rooms of carpet in my naples home stanley steamer charged me for scotchgard i never asked for. The $99 cleaning was the worst job i had ever had and than they want...

Today Stanley Steemer cleaned my neighbors carpet. The Stanley Steemer crew dumped all of the soapy dirty water in my yard, not in my neighbors yard! They should have a...

Do not use Stanley Steemer for Duct cleaning in the Northeast Ohio area. Terrible - my house is filthy they just blew all that dirt back into my house - they also got fingerprints ...

I made a contract with a Stanley Steemers to clean a carpet in Baton Rouge at an agreed price.It was on the phone and I was in Florida When I looked at my baked statement I noticed...

Just had Stanly Steemers clean the carpets of a home for me. I made the deal over the phone as i DO NOT LIVE IN THE SAME TOWN , THEY ASKED ME IF i WANTED it deodorized and I said n...

We called stanley steamer to clean 1 room 2 rugs a love seat and couch..i was in a hurry to leave for work so i told my wife to handle it i told the guy i wanted to know how much s...

This New berlin Facility did 3 rooms for me The 2 rooms were ok But they destroyed my Stairway Carpet and Hallway I got them back and they agreed it was a poor Job.The 3d time we ...

I arranged for Stanley Steemer (Jackson, MS) to clean carpets and tile floors. I went through the entire area with the man on the phone and he gave me a price of $144. ...