1.8
  • Timely service1 votes
  • Emplyees1 votes
  • Explanation of services1 votes
  • Customer service1 votes
  • Cleaning of carpets1 votes
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  • Dec 09
  • Household Services
  • Weston, Oregon
  • Cleaning Service
  • 136
  • REVIEW RATING 4/5

I booked an appointment TWO WEEKS ahead of time. I was told I'd be contacted to confirm the appt. No call, no e-mail, nothing. Repeated calls to Stanley Steemer resulted in only getting an answering machine. I guess they don't need, or want, my business. Their loss, I'll go with someone local, or Sears from now on. This apt was through the Pendleton, Oregon Stanley Steemer. The person on the... Read more

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  • Dec 06
  • Household Services
  • Boston, Massachusetts
  • 1
  • 1
  • 79
  • REVIEW RATING 4/5

I've read the last 3 reviews for Stanley Steemer, and all 3 had moronic spelling errors! Are these reviews real, or is there one six year old faking these reviews? If these reviews are real, these people have much bigger problems than dirty carpets! Read more

Was this review helpful? 1 1

  • Dec 05
  • Cleaning Services
  • Harrisonburg, Virginia
  • Positive Experience
  • 222
  • REVIEW RATING 5/5

Herman and Michael were the two cleaners that came to my home. They arrived 30 minutes ahead of schedule!! They were polite and courtesy. They gave me several options and showed me some of the cleaners and mats they had for sale but were not pushy at all. My carpet looked great and the room smelled wonderful when they were done. They cleaned my very large basement area in a little over an hour. I... Read more

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  • Dec 04
  • Cleaning Services
  • Cedar Park, Texas
  • Couch Cleaning
  • 144
  • REVIEW RATING 4/5

Bad news, my two year carpet traffic aria looks as bad as it did, My tile is not as clean as the sample aria that was cleaned with a wire brush, The dirt sample from my couch came off a two week old couch, My iPad left when the workers did, I used it at it's charging station, now gone. I think They should have read there reviews. Now they will not return my phone calls, all I got was one responce... Read more

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I have used SS for over 5 years and every service was outstanding! I have 3 dogs all are inside dogs, guests ask me how I keep my carpet so clean its beige..I give all the credit to Stanley Steemer and their teams. Tanya Z Add comment

  • Nov 26
  • Household Services
  • Union, New Jersey
  • Carpet Cleaning
  • 558
  • REVIEW RATING 5/5

Hi I had service done on two small rooms so I took advantage of the $99.00 special. However there customer service rep stated they their guys move furniture to clean the carpet. We'll they lied I did all the moving of the couch and tables while they just started at me. Then they did a horrible job of cleaning the carpet all the stains were still there and visible. They didn't have their own water... Read more

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  • Nov 24
  • Household Services
  • New York, New York
  • Cleaning Service
  • 231
  • REVIEW RATING 5/5

Good Morning My name Mrs.Williams I live in Philly I had appointment Saturday @ 1:00pm they get there and they machine did't work so they had to leave to meet someone to get another machine when they came back they had to leave again to get the cord for the machine that they went to get so they had to leave twice and when they came back they did't my kitchen and when they got to my dining room... Read more

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  • Nov 22
  • Cleaning Services
  • Hightstown, New Jersey
  • Tile Cleaning
  • 480
  • REVIEW RATING 5/5
Stanley Steemer - Tile cleaning and sealing
1 of 3

I hired Stanley steamer to clean my kitchen and bathroom tile and grout. I had used them two years prior and the 5 Yr old grout looked like it did when it was installed. The came today and I showed them how it looked last time in an area under the table where there was little traffic. Two men weren't here 30 minutes for a $225 job. The technician said no more dirt was coming up so it was clean.... Read more

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  • Nov 21
  • Cleaning Services
  • Fort Myers, Florida
  • Carpet Cleaning
  • 138
  • REVIEW RATING 4/5

same thing but here in Fort Myers, FLorida. sent them an area rug to clean… had dirty track marks. didn't smell funny it was not even 6 months old. they supposedly cleaned it and brought it back… it still had track marks. so i sent it back. Then they said they cleaned it good and deodorized it. I put it down… and it immediately stunk up my house. smelled musty and old. They must... Read more

Was this review helpful? 1 1

  • Nov 13
  • Cleaning Services
  • Georgetown Township, Michigan
  • Carpet Cleaning
  • 801
  • REVIEW RATING 5/5

Thought I would try SS for routine maintenance cleaning of our living room carpet. They showed up on time, were very polite and professional but right away tries to say our bill would higher than my online quote! I pulled it up on my IPad and they did honor the $99.00 one room cleaning, protector, and deodorizer. Before leaving we were advices not to walk on it. Wait 24hrs then put a fan on... Read more

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