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1.9 Based on 127 reviews
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  • Customers like
    • Timely service 8
    • I dont have anything to add here 5
    • Technicians were polite 3
  • Customers don't like
    • Cleaning of carpets 9
    • Customer service 7
    • Unprofessional 5

I hired Stanley Steemer because I thought they are professional carpet cleaners. However I was wrong. They are a total ripe off. I had some dog pee stains from the renters that rented my house...the representative I spoke on phone said that they use some kind "enzymes" that take away tough stains like pee, vomit, etc..and I can request that for additional cost at the time of service. Two guys came to clean my carpet. I asked him about the... Read more

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On June 6, 2016 I had Stanley Steemer come to my home to strip the wax and seal brick paver flooring in my kitchen, pantry, half bath and laundry room. The house was built in '81 and I've lived here 10 years and, as far as I know, the tile had never been stripped and sealed. When they finished the job and the floors were still wet, I paid the $1334.70 bill. When the floors were completely dry and the employees were gone, there were blotchy,... Read more

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08/20/2016. Had a great time with Tim and Phill today. The time quoted was between 1-5 PM. Tim called just before 1:00 and notified us they were on the way. A shiny "Stanley Steemer" van shows up just befor 1:00. They were asked to be here as close to 1:00 because of other activities we had scheduled later that afternoon. Tim was had a unique accent, being from Albania, and explained all the work to be preformed. Tim and Phill were very... Read more

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I had Stanley Steemers clean my hallway and stairs carpeting, two large area rugs and two runners, they all looked fairly clean when the men from Stanley Steemers left, however about two weeks post the cleaning, all the spots on the carpeting " reappeared". I recently cleaned the same carpets with a foam cleaner that I purchased at the supermarket and my carpets became cleaner than SS . I'm writing to alert others that perhaps Stanley Steemers... Read more

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We didn't get past them coming to look at the job. There were two guys. One was so obnoxious you couldn't talk to him. He kept saying the same things you just answered and was not knowledgeable. Finally, he just walked out. The other guy was nice enough but very timid and thought the other guys problem was that they had to drive too far to get here. The whole thing was so unprofessional that I ended the process right then. I can only imagine... Read more

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Stanley Steemer - Terrible job ripped off my 80 year old mother
1 of 5

My mother lives in a older manufacter home she is almost 80 ,they charged her 555.00 to clean her living room which is only 12 x15 ,they charged for 2 hall ways which one is not even a hallway it is part of the room she just has 2 chairs sitting in the room that makes it look divided ,the other is a 2x3 area in front of her bathroom door ,they also cleaned a bucket seat swivel chair in her motor home and a small fold up couch bed.they did a... Read more

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Stanley Steemer ft Myers management is horrible total mess the guy is fake selfish only cares about his pocket. I wonder if if the owner knows how horrible this guy is i will let all my friend know about this Danny Read more

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They quoted my husband one price and when they arrived they gave us another price. The service crew is too quick and they sprayed deodorant that was a bit too strong. Only one tech wore the booties to protect our flooring the other one did not...both should have worn their booties since we have hardwood flooring in the rest of the house. The crew is friendly but to quick to finish. We are going to wait and see the carpet once it is dry. So far... Read more

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My Aunt had Stanley Steemer come and clean the 3 rooms for 99 dollars. I told them that she had a couple of spots where her sister had accidents,because she has Alzheimer's and that the lady we talked to when we ordered their services said they would use a special bacterial solution on them at no cost.Thier response was it would cost an extra 25 dollars per spot,so my aunt agrees.I watch the guy go out to the truck and remove the hose where the... Read more

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Stanley Steemer just did some area rugs and tile grout for us this morning. They were friendly, fast and very efficient and arrived early in the 4 hour window. All work was beyond expectation. The quote wasn't right on, but there were two reasons for the change and I am well aware that I misquoted the size of one room and added the sealer. I couldn't be happier with their service. I would recommend them to anyone. Just remember a phone... Read more

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