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  • Customers like
    • Timely service 6
    • I dont have anything to add here 4
    • Emplyees 3
  • Customers don't like
    • Cleaning of carpets 9
    • Customer service 7
    • Service 5

I got their service for carpet cleaning and grout cleaning in December 16, 2015 by Mr Stuart and Shawn. My off white carpet has no spots of any kind and very clean and grout has vey light stain which I remove myself easily. I thought my carpet and grout will be like new as they mention in their website. I was very dissatisfied with their job, i told him and when they left i saw on my carpet of master bedroom and hallway bleach was dropped and something was dropped in one of the bathroom and soon after they left i heard bubbling sound from... Read more

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Would not hire them again. Did not do a good job cleaning grout in the utility room, then they sealed the grout even thought it was not cleaned properly, now I cannot clean what they left behind because it is already sealed and cannot penetrate the seal. Could they not see that the grout was not clean enough to seal? They charge enough money to seal this grout, what is the sense of sealing it if it is not CLEAN. Now I will have to wait until the seal is worn off before I can clean it. This time I will do it myself instead of wasting my... Read more

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The branch in boca at Rogers circle are the worst you know the saying dumber than dirt that is the staff there!! They seem to think lying is alright, well guess what people it is not!! Wake up and look at your reviews you don't have any good ones and this the company finds okay!! You really stink!!!' If the higher ups had any brains they would fire all of you and start from scratch! Customers need honesty and that is not a quality Stanley steamers lives by! They were told had to be out by 1 at 11 they called they would be here within 30... Read more

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I had a couple of technicians come out to clean and deodorize our carpets. Now mind you we have a dog (puppy) so it was pretty apparent that when we returned it was not deodorized at all and the carpets were barely wet. I am really disappointed because now i have to rearrange my schedule to have them come back out and redo it which is really inconvenient for me. I now have to be sure to stay here and supervise them while they clean them because I do not want any payback, it is just really pathetic to me that they are so lazy and cannot do... Read more

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Quick in and out. Did not fully clean the carpet even though it was only slightly soiled. Could have gotten much better results if we had rented a machine and done it ourselves. Left carpet saturated. Will never use again. Add comment

8 years ago I had Stanley steamer clean my caepets and they did a fine job based on this I hired them again thinking I would recieve a great job. They were horendous. The worker came in and sprayed the carpet with some chemical and then waljed around with a black light and yellow glasses. He then gave me the glasses to look through to show me all the areas that floresed seen with ultraviolet light. Now remember you can' t see these areas without the light. Then told me it would cost extra to remove the areas. Seeing thatcyou can't see them... Read more

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I have asked a quote for carpet cleaning 7 areas (4 BR, 2 Halls - LR & FR) and stairs. Also, I said there is small hallway between bedrooms and bathroom. The representative told me that this is a normal home and all the carpet area (except kitchen which has a wooden floor) will cost me $190. In the middle of the cleaning, I have asked they know the total amount I need to pay. The technician told me $290!. I was surprised and called back the office. The lady talked me informed that 2 Halls including the hallway (which is a small area) and not... Read more

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Stanley Steemer was hired by my insurance company for dry-out & restoration of my flooded condo. On top of being displaced for 9 weeks, Stanley Steemer broke, lost & ruined many of my belongings. A cedar chest was stored with wet things inside it; wet books were stored with dry books in a bookcase & wrapped up together. Cosmetics were dumped in a bag with a toilet plunger. Wet clothing items were stored with dry ones. A down comforter and quilt were lost. I was told that my furniture would be dried & cleaned before they were returned; they... Read more

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have a small kitchen area, less than 150 actual square feet of tile. I asked before they came if they would roll out the refrigerator and was told they would. Well, they said that was not true and would not roll out the refrigerator. My laundry room touches the kitchen floor and has only 14 tiles that needed cleaning up the middle. they said it would be $40 and would not do it. I will not ever use this company again. I have always used Dalworth Carpet Cleaning and will be using them from now on. I think someone needs to be sent back to... Read more

Was this review helpful? 0 1

have a small kitchen area, less than 150 actual square feet of tile. I asked before they came if they would roll out the refrigerator and was told they would. Well, they said that was not true and would not roll out the refrigerator. My laundry room touches the kitchen floor and has only 14 tiles that needed cleaning up the middle. they said it would be $40 and would not do it. I will not ever use this company again. I have always used Dalworth Carpet Cleaning and will be using them from now on. I think someone needs to be sent back to... Read more

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