Stanley Steemer Complaints and Reviews

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Stanley Steemer
Main address: 5500 Stanley Steemer Parkway 43016 Dublin OH
1-800-STEEMER, 800-783-3637, ,
  • 142+2 mobile complaints
  • $67.5K claimed losses
  • $466 average
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  • Jul 15
  • Dry Cleaners and Laundry
  • Floor Cleaning
  • 15

I had Stanley Steamer come out to clean my new tile floors in my new home before we moved in. I asked what they would be cleaning with & they told me acid wash. They also where to seal the grout lines at the same time. When they were finished the floors didn't look any better than before & I told them that. The cleaning person said it might take a few cleanings. I couldn't believe... Read more

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  • Jul 09
  • Cleaning Services
  • Ozark, Missouri
  • Carpet Cleaning Service
  • 34

Had the house carpets cleaned. The guys were very nice but a few days after the carpets looked like they were never cleaned. The carpets were quite damp and took almost 3 days of running fans and lowering the air conditioning. DO NOT WASTE YOUR MONEY!!! The process DOES NOT CLEAN!! Cost us over $300 and now we have to start all over again!!! Again, please do NOT WASTE YOUR MONEY!!!!! I have heard... Read more

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I had the Merrillville Indiana franchise come to clean my carpet in my livingroom and master bedroom. First, one person told me they would come around 12:30, when I called at 1:00 i was told 3:00. They came in and measured, I did get the $99 special, but additional charges for my stairs and small hallways. I was told due to having pets, I should get the deodorizer, this added an additional $88,...

  • Jul 07
  • Professional Services
  • Rockville, Maryland
  • Working Hours
  • 54

I have a husband and my childdren a father who we hardly ever see, because he works for this company. Many dads are absent dads in this country because of jobs like this one, which sucks up the life of their employees by working them endless hours with no time for family. Stanley Steemer, while you try to make other families happy, your employees and their families suffer because of their absence... Read more

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  • Jul 06
  • Household Services
  • Melbourne, Florida
  • Stolen Watch
  • 41

it wasnt an expensive watch, but had sentimental value, because my wife, who has passed away gave it to me. It looked gold, but wasnt, i'm just pissed because i trusted more stanley steemer, ever!!!!!!!!!! dont u screen your employees??????? bla bla bla bla bla ba 100 words, wtf???????? bla bla bla bla bla bla bla bla bla di di di di di di di di did ni mmemem d d d s s ... Read more

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  • Jun 30
  • Auto
  • Davie, Florida
  • Shampoo
  • 40

Former customer of Stanley. They were the best, however, their treatment methods have gotten weak, i.e. their shampoo. I would suggest a cup of OXYI CLEAN be placed in their shampoo -- it takes out all the greasy, dirty spots. And, OXYI CLEAN can be found at most $ stores I have said what I had to say. There are no other words necessary! I do not understand why I must submit 100 WORDS. LET... Read more

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  • Jun 29
  • Cleaning Services
  • Chicago, Illinois
  • Cleaning Services
  • 1
  • 80

Cleaning men arrived smelling like they have been cleaning all day. The cleaning started in too floor. Cleaning men DID NOT move any furniture , which was okay for really large furniture, piano etc. However, i didnt want them cleaning around items, i wanted items moved in order for the entire caroet to ve cleaned. i had to move my own firniture. I am a female and had to move the furniture... Read more

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  • Jun 27
  • Cleaning Services
  • Pasadena, Maryland
  • Sidewalk Damage
  • 62

I had Stanley Steemer come out on a Thursday to clean a large area rug, 3 rooms of carpet upstairs, as well as a large double sized rec room and play room downstairs. We were told that the carpets would be dry by the following morning when we woke up. This was definitely not the case the next morning the carpets were still extremely wet to the touch so much so that water pulled around your foot... Read more

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  • Jun 27
  • Household Services
  • Merrillville, Indiana
  • Carpet Cleaners
  • 80

This is what I wrote to them and they just lie and then disappeared! Hello! My name is Raffaele, on March 27th my wife order a service from your franchise office in Merrillville Indiana. First of all we asked for the 99$ offer and when the guys show up they start add money to that because they said the rooms were oversize, second they try to sale to us a protection coat and an enzyme. We were... Read more

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