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1.9 Based on 98 reviews
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  • Customers like
    • Timely service 7
    • I dont have anything to add here 5
    • Emplyees 3
  • Customers don't like
    • Cleaning of carpets 9
    • Customer service 7
    • Service 5

Used them twice 2 stair cases 1 room excellent price excellent results!! Add comment

I usually clean my own carpeting, but needed the extra help. I moved all of the furniture that I wanted moved out of the 4 rooms. The rest of the furniture stayed in place. $134.00 later, they were done in twenty minutes....I asked the tech to go through again, and since it's steam, you must go through slower. They wanted $28.00 more for an area rug, but they advertise per room. I refused to pay, decided I would clean it myself. They were... Read more

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In response to the $99.00 (plus tax) Stanley Steemer carpet cleaning "SPECIAL" on TV, I called and scheduled for the $99.00 (plus tax) 3 rooms carpet cleaning "SPECIAL". I made it very clear that all I want cleaned is 3 rooms. The Stanley Steemer person who answered the phone tried to upsell me by offering "extras" such as deodorizing the carpets. I very clearly said that this is the first time I was using their carpet cleaning service and that... Read more

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Quoted us their 99.00price incl.deodorizer ...got to house..all of the sudden price was $129 + 18.99 for each deoderizer...called them they said they didn't know we were in branson, mo. Didn't want to stand by their quote..later my husband came to some kind of aggreement with them and scheduled again for friday..then kathy i think her name was said they left for reason than they had..i told them the real reason they left is that they... Read more

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This is the most awful job I have seen. My daughter contracted them to clean the HVAC ducts and dryer duct. They left the screen out of a window and after I inspected they had broken the outside dryer vent and there were huge gobs of lint plugging up the vent. They send out young, incompetent workers who are not experienced, and do more damage than what they came to fix or prevent. The dryer vent was not put back properly and they left screws... Read more

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Never use Stanley Steamer! The next day the carpet stinks like fish. It's still wet too. The enzymes they put down made me cough and my eyes burn. Then I had a rash overnight. Use dry carpet cleaning not wet. Add comment

We recently used Stanley steamer to clean or 900 square-foot condominium in St. Petersburg Florida We found service unsatisfactory we and certainly not recommended to our friends we will certainly not recommend Stanley steamer to our friendsfound the carpet edge areas around the edge of wood work that he didn't clean They spent approximately 35 minutes in total and say were done and insisted that it was too wet for us to inspect we don't... Read more

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We had an appointment today from 8 to 12 I called 1130 the guy told me on the phone that my appointment was 8 to 12 I said I knew that they didn't feel that they were going to be on time now to 7:20 PM they have still not called or showed horrible company Add comment

I Wasted a Saturday morning on this waiting on them only to experience a typical Bait and Switch situation. I Booked them online for my Pensacola home. Two small rooms with tile floors (actually it is a single kitchen but large enough that I counted it as two rooms.) and a carpet hallway to be cleaned. The online pricing result was $75.00. Once they showed up they took a look and said it would be $187.00. When I confronted the service tech on... Read more

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I called Stanley Steamer this morning because my I needed my carpet cleaned in the master bedroom. Sharon from Merrillville, IN quoted me $96.00 for two rooms. Mind you the area in the master bedroom that needed to be cleaned and could be accessed was less than 100 square feet. Stanley considers a room to be 275 square feet. My bedroom is about that, but with a small hallway that leads to the bathroom. But again, the area to be cleaned... Read more

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