Stanley Steemer Complaints and Reviews

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Stanley Steemer
Main address: 5500 Stanley Steemer Parkway 43016 Dublin OH
1-800-STEEMER, 800-783-3637, ,
  • 150+3 mobile complaints
  • $76.6K claimed losses
  • $497 average
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  • Aug 26
  • Cleaning Services
  • Lake St. Louis, Missouri
  • Carpet Cleaning Service
  • 155

We had Stanley quote our home over the phone $360... We hired them only to find out after they competed the job it was the twice the price $680.00 They did not move furniture and charged for the entire square footage even when some of the rooms had more the 1/2 of the floor space covered with furniture.Would not use them again competitors did just as good cleaning at 1/2 THE PRICE. I called to... Read more

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  • Aug 25
  • Cleaning Services
  • Carpet Cleaning
  • 1
  • 1
  • 133

I have used Stanley Steamer for 30 years and have always been satisfied, that is until now. I had my carpets cleaned on 8/22/14. It took longer to set up the equipment than it took to actually clean the carpets. Quite frankly, the carpets looked no better than before. I decided to wait until they were dry before making a final judgment. Also, there were a number of areas that were not even... Read more

Was this review helpful? 1 0

  • Aug 22
  • Cleaning Services
  • Newburgh, Indiana
  • Carpet Cleaning
  • 127

I have used another company to do my carpets for years. Decided to use Stanly Steemer this time. Had Carpets, tile , grouting to be Cleaned. They also added on to my price I was given over 200.00. Nothing was any cleaner than when they arrived. Paid $900.00 for nothing. Would like refund! They want to come back and try again. I could have replaced my carpet for what they charged. Manager came... Read more

Was this review helpful? 0 1

  • Aug 22
  • Cleaning Services
  • Cranberry, Pennsylvania
  • Air Duct Cleaning
  • 79

I had my carpets cleaned and John (tech) kept on telling me to buy additional services. He and his partner seemed to be more intent on chatting on the cell. He talked me into air duct cleaning and told me that they could do it the next day, it took a week for them to get an appointment as they only have 1 truck. I was quoted a price for the ducts which included 20, each additional $15. Well they... Read more

Was this review helpful? 1 1

  • Aug 19
  • Home Construction and Repair
  • Delray Beach, Florida
  • Poor Quality Construction
  • 60

Since early May I have been waiting for Stanley Steamer to complete my small ($2000) construction job. It is still incomplete. They subcontract the work and the quality is ***. To make matters worse they wont stand behind their name. The abuse that I have taken is unconscionable directly from the owner Jud Bradley who is delusional and inexperienced in dealing with the public. After months of... Read more

Was this review helpful? 0 0

  • Aug 14
  • Cleaning Services
  • Carpet Cleaning
  • 2
  • 2
  • 237

Just came home and it looks like they were never hear. My living room looks good but the rest of the house looks as if they never did anything but wet the carpet. There still stuff on the floors and the 2 people they sent were more interested in how old my carpet was than actually cleaning the carpet. They arrived at 1:00 and they were gone by 1:21. My advice if you choose a carpet cleaning... Read more

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  • Aug 08
  • Household Services
  • Bad Management
  • 83

The managers at Las Vegas branch 34 have the worst managers but the best employees. The managers mistreat and abuse their power and take money away from technicians that deserve it. They take forever getting to stops due to lack of management. They work their employees to the bone and do not appreciate or give a *** about them. They're just inconsiderate people that need to be removed... Read more

Was this review helpful? 0 0

Had Stanley steamer to come out and clean 2 flights of steps and hallway in April of this year...even have people to take shoes off in our home when entering...u should c our steps...first of all they did a lousy job and we complained then to the company no one came back out of $200 plus that day...I will never recommend this Co. to anyone! Add comment

  • Aug 05
  • Household Services
  • Petoskey, Michigan
  • Damaged Bed
  • 193

I wish I had seen this review page before having Stanley Steamer in Traverse city MI come to my home. Not only were my carpets soaked to such an extent I requested they come back out and soak up the excess water, but my beautiful, very expensive, mahogany bed was damaged by the worker. Two big chunks gouged in the footboard by the *** with the fan! The owner told me he would work with me to find... Read more

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  • Jul 15
  • Cleaning Services
  • Floor Cleaning
  • 1
  • 1
  • 455

I had Stanley Steamer come out to clean my new tile floors in my new home before we moved in. I asked what they would be cleaning with & they told me acid wash. They also where to seal the grout lines at the same time. When they were finished the floors didn't look any better than before & I told them that. The cleaning person said it might take a few cleanings. I couldn't believe... Read more

Was this review helpful? 4 1
 
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